Update to a BBCode triggering a "403 Forbidden" server error

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xiaolu
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Update to a BBCode triggering a "403 Forbidden" server error

Post by xiaolu » Wed Dec 14, 2016 9:13 pm

My board is of phpBB 3.0.11

Sometime (but not ALL the time) when I update an existing BBCode via APC --> Posting, say updating its 'HTML replacement' code, the update gets rejected with a "403 Forbidden" server error (an error from hosting company I believe)

My question is, when such a BBCode is updated, is it an update to some database table record(s) ONLY? Or does it also update some file say under (phpbb_root)/whatever directory (if yes, what files under which direcotry)? I guess I am trying to find out if some file directory and/or files do not have correct access mode say 755?

Thanks!

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KevC
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Re: Update to a BBCode triggering a "403 Forbidden" server error

Post by KevC » Wed Dec 14, 2016 9:54 pm

It's likely to be your hosts mod_security being tripped. Just ask them to white-list whatever is being blocked at that moment.

BBcodes are all in the database.
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xiaolu
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Re: Update to a BBCode triggering a "403 Forbidden" server error

Post by xiaolu » Thu Dec 15, 2016 4:04 am

KevC wrote:It's likely to be your hosts mod_security being tripped. Just ask them to white-list whatever is being blocked at that moment.

BBcodes are all in the database.
Thanks. I did contact my webhosting company about this issue. I was told to offer my board admin user name and password so that some technical support person could try the same, and monitor what is blocked, etc. I was not feeling easy though to give out my password...

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KevC
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Re: Update to a BBCode triggering a "403 Forbidden" server error

Post by KevC » Thu Dec 15, 2016 8:58 am

Change your password to something so they can test and then change it back to the one you usually use.

Or make a new admin account with limited access only to the permission for being able to make BBcodes.

permissions
administrators
edit permissions
posting tab
Can define BBCode tags
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xiaolu
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Re: Update to a BBCode triggering a "403 Forbidden" server error

Post by xiaolu » Fri Dec 16, 2016 1:19 am

KevC wrote:Change your password to something so they can test and then change it back to the one you usually use.

Or make a new admin account with limited access only to the permission for being able to make BBcodes.

permissions
administrators
edit permissions
posting tab
Can define BBCode tags
Thank you! I will try this, then.

xiaolu
Registered User
Posts: 283
Joined: Sun Sep 29, 2013 7:37 pm

Re: Update to a BBCode triggering a "403 Forbidden" server error

Post by xiaolu » Fri Dec 16, 2016 7:19 pm

webhosting guy tried adjusting mod_security settings a number of times, but still gets the same error. so now I am asking the guy to disable mod_security altogether for my domain. I will see...

xiaolu
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Re: Update to a BBCode triggering a "403 Forbidden" server error

Post by xiaolu » Sat Dec 17, 2016 12:20 am

Update: I finally got webhosting company to disable mod_security for me, and problem solved.

Thanks!

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