Board migration messed up all attachments

Get help with installation and running phpBB 3.0.x here. Please do not post bug reports, feature requests, or MOD-related questions here.
Ideas Centre
Forum rules
END OF SUPPORT: 1 January 2017 (announcement)
Registered User
Posts: 9
Joined: Mon Oct 24, 2011 1:29 pm

Board migration messed up all attachments

Post by icycalm »

Hello. I am in urgent need of your assistance (especially since in a few days this support forum will be locked...)

I recently migrated my board from DreamHost to GoDaddy, and it seems that in the process all the attachments -- mainly videogame screenshots -- have been messed up.

I've no idea what I did wrong and what I should do now. Any assistance you may offer would be greatly appreciated.

Best regards.

Support Request Template
What version of phpBB are you using? phpBB 3.0.9
What is your board's URL? No answer given
Who do you host your board with? GoDaddy
How did you install your board? I used a tool provided by my host
What is the most recent action performed on your board? Please select your answer
Is registration required to reproduce this issue? No
Do you have any MODs installed? Yes
Do you have any extensions installed? No
What MODs do you have installed? No answer given
What styles do you currently have installed? A RocketTheme style
What language(s) is your board currently using? English
Which database type/version are you using? I Don't Know
What is your level of experience? New to PHP and phpBB
What actions did you take (updating your board; installing a MOD, style or extension; etc.) prior to this problem becoming noticeable? I migrated the board to a new host (from DreamHost to GoDaddy).
Please describe your problem. All the attached files -- mostly videogame screenshots -- have been borked.
Generated by SRT Generator

User avatar
Recognised Extension Developer
Posts: 21034
Joined: Wed Jun 22, 2005 4:33 pm
Location: Your display
Name: Rich McGirr

Re: Board migration messed up all attachments

Post by RMcGirr83 »

How did you move the files? Via FTP or something? They probably weren't download correctly via the FTP client.

PS Godaddy is not good when it comes to running a phpBB forum, or any forum software, and it is well documented on here as to why.
In times of change, learners inherit the earth, while the learned find themselves beautifully equipped to deal with a world that no longer exists - Eric Hoffer
Former Modifications/Extensions Team Member | My extensions
Appreciate the extensions/mods/support then buy me a beer
All requests for support via PM will be ignored

Registered User
Posts: 9
Joined: Mon Oct 24, 2011 1:29 pm

Post by icycalm »

Yes, via FTP (Filezilla). But why would only the forum attachments have been downloaded incorrectly? All other files (inc. e.g. Joomla files) were downloaded fine. And how do I check if the problem was the download from the old host or the upload to the new host, since the files are scrambled and I can't see them?

I guess I should just try downloading and reuploading them?

You think this issue has nothing to do with the database? Perhaps with an encryption key or something?

I chose GoDaddy because they still allow PHP 5.4. DreamHost removed it from their hosting environment and messed up my site, and I am not at a point in my life right now where I can invest the time to solve the multitude of errors this forced move to PHP 5.5 created. I guess I should look for another host that offers PHP 5.4 and move the site there. If you can recommend some I would appreciate it.

Thanks for your quick reply. At least now I have an idea of what the problem might be.

User avatar
Registered User
Posts: 2096
Joined: Thu Sep 08, 2011 4:16 am
Location: Germany
Name: Frank Jakobs


Post by canonknipser »

icycalm wrote:Yes, via FTP (Filezilla). But why would only the forum attachments have been downloaded incorrectly?
See: Knowledge Base - Transferring Your Board to a New Host or Domain, especially the note on chapter "Backing up the phpBB Files" which refers to Knowledge Base - Transferring attachment files with Filezilla
icycalm wrote:I guess I should just try downloading and reuploading them?
Yes, after you set up your ftp client correctly
Greetings, Frank support team member
English is not my native language - no support via PM or mail
New arrival - Extensions and scripts for phpBB


Return to “[3.0.x] Support Forum”