Version of phpBB3: 3.0.RC4
Was this a fresh install or a(n) update/upgrade/conversion (please be specific)? Conversion
Was this an install through your host? Install with FTP
MODs you have installed: none
When the problem started: straight away
Template(s) used: default
Version of PHP used: 4.3.10
Database and version used: MySQL 3.23.56
When running the conversion from phpBB2 (latest at time 01/08/2007) - to phpBB2 RC4 (also tried RC3) I get a white page on the conversion and the conversion does not complete.
Firsty I have checked the DOC/INSTALL file and this is what is says:
Ok.... I sent this to my hosting provider and they state:The conversion is a load-heavy procedure. Restrictions imposed by some server hosting providers can cause problems. The most common causes are: too low values for the php settings memory_limit and max_execution_time. Limits on the allowed CPU time are also a frequent cause for such errors, as are caps on the number of database queries allowed. If you cannot change such settings, then contact your hosting provider or run the conversion procedure on a different computer. The phpBB.com forums are also an excellent location to ask for support.
Ok...We have attempted to change the max_execution_time and max_memory on the server to higher that what is set but this makes no difference. The page should not be going blank there seems to be another problem with this.
I suggest you re-upload it and try again, at present the max execution time is set to 30secs but the scripts produces the blank page before the 30secs are up. The max_memory is set at 16MB, I increased this to 32MB but it made no difference.
Just to clarify the steps I have taken >>>>
1. I installed the phpBB3 in the forums directory next to phpBB2, applied CHMOD to approriate folders.
2. once installed I ran the conversion, put in the correct database info for the current database, changed the folder destination for previous version of phpBB2 and it all seems happy until I hit new conversion/continue previously started conversion, this is when I get the white page.
My database size on phpBB2 is just under 136mb with around 3440 users plus.
Any help please...