Upload from iOS not working in phpBB 3.1

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poenn
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Upload from iOS not working in phpBB 3.1

Post by poenn » Thu Oct 30, 2014 8:44 am

Hi everyone,

I just installed phpBB 3.1 and noticed that file attachments can not be uplodad from iOS devices using iOS 8.1. I have not (yet) tested older versions of iOS, but I do know that this worked in phpBB 3.0.12. Clicking on the button to add files simply does nothing in iOS. :? Any idea what can be done here?

Thanks
poenn

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kinerity
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Re: Upload from iOS not working in phpBB 3.1

Post by kinerity » Thu Oct 30, 2014 12:39 pm

Are you able to reproduce it here? Please fill out the Support Request Template and post it back here.
Kailey Truscott - Community Team

poenn
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Re: Upload from iOS not working in phpBB 3.1

Post by poenn » Thu Oct 30, 2014 1:45 pm

Yes, I just tested it here. It does not work. If I select 'Add files' nothing will happen when using iOS. Safari on the Mac works just fine. If I switch its User Agent to 'iPhone iOS 7' or 'iPad iOS 7' it is the same as with the actual iOS device.

Here is the template, but I believe this is a general bug with all 3.1 installations.

Support Request Template
What version of phpBB are you using? 3.1
What is your board's URL? http://gartenfreundeforum.dtdns.net
Who do you host your board with? Hosting it myself on a Turnkey Linux VM
How did you install your board? I used the download package from phpBB.com
What is the most recent action performed on your board? Fresh Install
Is registration required to reproduce this issue? Yes
Do you have any MODs installed? No
What styles do you currently have installed? only the default
What language(s) is your board currently using? german
Which database type/version are you using? MySQL 5
What is your level of experience? Comfortable with PHP and phpBB
What username can be used to view this issue? No answer given
What password can be used to view this issue? No answer given
When did your problem begin? After updating to phpBB 3.1 from 3.0.12. It also happens with a fresh install.
Please describe your problem. It is not possible to attach files using an iOS device. It worked with phpBB 3.0.12 on both iOS 7.x and 8.x, but it does not work with phpBB 3.1. If you click the button to attach a file nothing happens.
Generated by SRT Generator

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kinerity
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Re: Upload from iOS not working in phpBB 3.1

Post by kinerity » Thu Oct 30, 2014 2:25 pm

It appears to be. I wanted to make sure this wasn't iOS version-specific. https://tracker.phpbb.com/browse/PHPBB3-13239
Kailey Truscott - Community Team

poenn
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Re: Upload from iOS not working in phpBB 3.1

Post by poenn » Thu Oct 30, 2014 2:33 pm

It definitely is not. While searching the forums I found the thread you mentioned. I have tested with iOS 7.1 and iOS 8.1 on iPad Air and iPhone 5s. It won’t work on any iOS device, but it did work since at least iOS 6 with phpBB 3.0.12.

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Re: Upload from iOS not working in phpBB 3.1

Post by blw911 » Thu Oct 30, 2014 6:15 pm

I'm running the latest iOS 8 version on my iPhone 5s and the attachments don't work for me either.
Also running the new 3.1 phpbb forum.

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Re: Upload from iOS not working in phpBB 3.1

Post by Oyabun1 » Thu Oct 30, 2014 9:23 pm

It's not a phpBB 3.1 bug, it occurs in 3.0.x as well. It is an iOS 8 bug, see Re: IOS8 Ipad cannot upload photos
                      Support Request Template
3.0.x: Knowledge Base Styles Support MOD Requests
3.1.x: Knowledge BaseStyles SupportExtension Requests

poenn
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Re: Upload from iOS not working in phpBB 3.1

Post by poenn » Thu Oct 30, 2014 9:34 pm

I’m sorry, but I did succesfully upload photo attachments to my phpBB 3.0.12 board using iOS 8. I just double-checked that.
I am not 100% sure, but there is a good chance that I even did so using iOS 8.1, but definitely 8.0.x worked. It stopped working with phpBB 3.1.

I don’t want to say it is no Apple bug, but it definitely worked prior to 3.1.

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Re: Upload from iOS not working in phpBB 3.1

Post by Volksdevil » Thu Oct 30, 2014 10:03 pm

I previously mentioned this on area51 and got a strange reply :? https://area51.phpbb.com/phpBB/viewtopi ... 81&t=46011
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poenn
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Re: Upload from iOS not working in phpBB 3.1

Post by poenn » Thu Oct 30, 2014 10:08 pm

It is correct that on iOS there is no direct access to the file system. This is a security feature that makes sense imho. Because of that you did not get a regular file chooser dialogue like on a Desktop computer, but instead an iOS dialogue asking wether you would like to take a picture now or select one from your camera roll you had already taken.

bertros
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Re: Upload from iOS not working in phpBB 3.1

Post by bertros » Tue Nov 11, 2014 9:57 am

Also working through this issue. It was working well in 3.0, but no longer seems to work in 3.1.

Are there any further developments to this or other information on whether this is deemed a bug, or an 'undocumented feature'?

poenn
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Re: Upload from iOS not working in phpBB 3.1

Post by poenn » Tue Nov 11, 2014 10:04 am

A friend verified that using Google Chrome in Desktop mode on his iPad the upload button works. Still it was working with Mobile Safari in phpBB 3.0.x… :?

bertros
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Re: Upload from iOS not working in phpBB 3.1

Post by bertros » Tue Nov 11, 2014 10:10 am

poenn wrote:A friend verified that using Google Chrome in Desktop mode on his iPad the upload button works. Still it was working with Mobile Safari in phpBB 3.0.x… :?
FWIW i'm on native iOS 7 and getting the same thing.

This is something my community use a lot and rather keen to figure out how to resolve... i'm not sure asking them to d/l chrome is a good option but it sounds like the only one out there at this point.

bertros
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Re: Upload from iOS not working in phpBB 3.1

Post by bertros » Tue Nov 11, 2014 11:17 am

Edits 1/2: removed bug report as not appropriate to post here.
Last edited by bertros on Wed Nov 12, 2014 1:38 am, edited 2 times in total.

huwad
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Re: Upload from iOS not working in phpBB 3.1

Post by huwad » Tue Nov 11, 2014 11:31 am

I think an extension or a custom style specially for iOS users will fix this. I don't consider it as a bug. It is just the restrictions of iOS

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