Stuck when updating 3.1.2 => 3.1.3

Get help with installation and running phpBB 3.1.x here. Please do not post bug reports, feature requests, or extension related questions here.
Anti-Spam Guide
Forum rules
READ: phpBB.com Board-Wide Rules and Regulations

NOTE: phpBB 3.1.x is at its End of Life stage and support will NOT be provided after July 1st, 2018.
Locked
User avatar
cholo981
Registered User
Posts: 62
Joined: Mon Nov 10, 2014 9:40 am

Stuck when updating 3.1.2 => 3.1.3

Post by cholo981 »

Support Request Template
What version of phpBB are you using? phpBB 3.1.2
What is your board's URL? http://forum.playitusa.com/
Who do you host your board with? OVH
How did you install your board? I used the download package from phpBB.com
What is the most recent action performed on your board? Update from a previous version of phpBB3
Is registration required to reproduce this issue? No
Do you have any MODs installed? No
What version of phpBB3 did you update from? phpBB 3.1.2
What styles do you currently have installed? A modified version o Pro silver
What language(s) is your board currently using? Italian
Which database type/version are you using? MySQL 5
What is your level of experience? Comfortable with PHP and phpBB
When did your problem begin? Trying to ugrade phpBB to 3.1.3 from 3.1.2
Please describe your problem.
I'm trying to update to phpBB 3.1.3 but the upgrade get stuck in the Database modification process. Tried a couple of time, waiting fon more than 20 minutes, no way.
Tha database doesn't seems to be changed at all. I get back to 3.1.2 just restoring the files backup.

Cheers
Generated by SRT Generator
User avatar
KevC
Support Team Member
Support Team Member
Posts: 72352
Joined: Fri Jun 04, 2004 10:44 am
Location: Oxford, UK
Contact:

Re: Stuck when updating 3.1.2 => 3.1.3

Post by KevC »

What exactly happens on the update screen?
-:|:- Support Request Template -:|:-
Image
"Step up to red alert. Sir, are you absolutely sure? It does mean changing the bulb"
User avatar
cholo981
Registered User
Posts: 62
Joined: Mon Nov 10, 2014 9:40 am

Re: Stuck when updating 3.1.2 => 3.1.3

Post by cholo981 »

The screen is almost blank.
I just see the header untill the board version.
User avatar
KevC
Support Team Member
Support Team Member
Posts: 72352
Joined: Fri Jun 04, 2004 10:44 am
Location: Oxford, UK
Contact:

Re: Stuck when updating 3.1.2 => 3.1.3

Post by KevC »

Make sure the /store folder is writeable.
-:|:- Support Request Template -:|:-
Image
"Step up to red alert. Sir, are you absolutely sure? It does mean changing the bulb"
User avatar
cholo981
Registered User
Posts: 62
Joined: Mon Nov 10, 2014 9:40 am

Re: Stuck when updating 3.1.2 => 3.1.3

Post by cholo981 »

KevC wrote:Make sure the /store folder is writeable.
It is. 777
User avatar
KevC
Support Team Member
Support Team Member
Posts: 72352
Joined: Fri Jun 04, 2004 10:44 am
Location: Oxford, UK
Contact:

Re: Stuck when updating 3.1.2 => 3.1.3

Post by KevC »

See if there's anything in the server logs to suggest why it's stopping.
-:|:- Support Request Template -:|:-
Image
"Step up to red alert. Sir, are you absolutely sure? It does mean changing the bulb"
User avatar
cholo981
Registered User
Posts: 62
Joined: Mon Nov 10, 2014 9:40 am

Re: Stuck when updating 3.1.2 => 3.1.3

Post by cholo981 »

Maybe?
Fatal error: Uncaught exception 'RuntimeException' with message 'Unable to write to migrator log file' in /home/forum/phpbb/db/log_wrapper_migrator_output_handler.php:67\nStack trace:\n#0 /home/forum/phpbb/db/log_wrapper_migrator_output_handler.php(51): phpbb\\db\\log_wrapper_migrator_output_handler->file_open('./../store/migr...')\n#1 /home/forum/install/database_update.php(177): phpbb\\db\\log_wrapper_migrator_output_handler->__construct(Object(phpbb\\user), Object(phpbb\\db\\html_migrator_output_handler), './../store/migr...')\n#2 {main}\n thrown in /home/forum/phpbb/db/log_wrapper_migrator_output_handler.php on line 67, referer: http://forum.playitusa.com/install/inde ... =update_db
User avatar
KevC
Support Team Member
Support Team Member
Posts: 72352
Joined: Fri Jun 04, 2004 10:44 am
Location: Oxford, UK
Contact:

Re: Stuck when updating 3.1.2 => 3.1.3

Post by KevC »

cholo981 wrote:'Unable to write to migrator log file'
That (I'm pretty sure) goes in /store so it suggests that permissions of that folder are not what you think they are.

EDIT: Check also /files

phpBB3 Chmod Permissions
-:|:- Support Request Template -:|:-
Image
"Step up to red alert. Sir, are you absolutely sure? It does mean changing the bulb"
User avatar
cholo981
Registered User
Posts: 62
Joined: Mon Nov 10, 2014 9:40 am

Re: Stuck when updating 3.1.2 => 3.1.3

Post by cholo981 »

Indeed!
Files is 755. :P

We're trying the upgrade again.
User avatar
cholo981
Registered User
Posts: 62
Joined: Mon Nov 10, 2014 9:40 am

Re: Stuck when updating 3.1.2 => 3.1.3

Post by cholo981 »

Done!

Many thanks KevC.

Cheers
Locked

Return to “[3.1.x] Support Forum”