Support Request Template
What version of phpBB are you using? phpBB 3.0.12
What is your board's URL? http://www.blackdogdualsport.com/forum/
Who do you host your board with? Powweb
How did you install your board? I used the download package from phpBB.com
What is the most recent action performed on your board? Update from a previous version of phpBB3
Is registration required to reproduce this issue? No
Do you have any MODs installed? No
What version of phpBB3 did you update from? phpBB 3.0.12
What styles do you currently have installed? prosilver
What language(s) is your board currently using? british english
Which database type/version are you using? MySQL 5
What is your level of experience? Comfortable with PHP and phpBB
When did your problem begin? Upgrading from 3.0.12 to 3.1.3
Please describe your problem. Am simply trying to perform the upgrade from 3.0.12 to 3.1.3. I followed all the steps described in the FAQ, which are:
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Upgrading from 3.0 to 3.1
Upgrading to phpBB 3.1 will render previously installed MODifications and styles unusable.
phpBB 3.1 is not compatible with 3.0 and most of the previous files will need to be removed prior to upgrading to 3.1.
To upgrade, perform the following steps:
Ensure that your server meets the requirements for running phpBB 3.1: Section 1.1, ???Requirements???
Make a backup of the original files
Make a backup of the database
Download the phpBB 3.1 Full Package archive
Extract the contents of the archive to your computer and open the phpBB3 directory
Delete the following files from the package:
The config.php file
The images/ directory
The files/ directory
The store/ directory
On your website, delete all files from your board EXCEPT for:
The config.php file
The images/ directory
The files/ directory
The store/ directory
Upload the contents of the phpBB3 directory from your computer to your forum's directory. You may be prompted to overwrite the remaining files. If prompted to merge or overwrite directories, choose to merge them.
Using your web browser, visit install/database_update.php in your board's root. (e.g.
http://www.example.com/yourforum/instal ... update.php)
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Once I do this, nothing happens. I double checked the CHMOD for each directory and still get nothing - just a blank screen. I did not overwrite my config.php.
Thanks in advance for your help on this.
-Tom
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