Server Error 500

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OscarEst
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Server Error 500

Post by OscarEst » Fri Mar 04, 2016 4:55 pm

First sorry for my bad english. One user told me that the search engine doesn't work. So i decided to look up the search settings but when i pressed the search settings the error pop-up'd. Also got the same error when i try to press some other settings. Any help ? Asked my provider and he told me that that's not their problem.

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david63
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Re: Server Error 500

Post by david63 » Fri Mar 04, 2016 5:32 pm

OscarEst wrote:Asked my provider and he told me that that's not their problem.
Server errors usually are their problem. What does it say in your server error log?
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Re: Server Error 500

Post by OscarEst » Fri Mar 04, 2016 5:48 pm

david63 wrote:
OscarEst wrote:Asked my provider and he told me that that's not their problem.
Server errors usually are their problem. What does it say in your server error log?
I thinked the same thing but they told me that they need to use my admin account to take a closer look. How i can check the server error log ?

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Re: Server Error 500

Post by 3Di » Fri Mar 04, 2016 5:51 pm

OscarEst wrote:
david63 wrote:
OscarEst wrote:Asked my provider and he told me that that's not their problem.
Server errors usually are their problem. What does it say in your server error log?
I thinked the same thing but they told me that they need to use my admin account to take a closer look. How i can check the server error log ?
You need to ask your host for the server's error log. Usually is not a prob.
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OscarEst
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Re: Server Error 500

Post by OscarEst » Fri Mar 04, 2016 6:31 pm

Got this one. Hope it is helpful :D

Code: Select all

[Fri Mar 04 00:10:08.126987 2016] [ssl:warn] [pid 31447] AH01909: http://www.hobikaardid.eu:443:0 server certificate does NOT include an ID which matches the server name
[Fri Mar 04 15:23:50.282101 2016] [:error] [pid 14257] [client 194.126.113.170:60038] PHP Fatal error:  Uncaught exception 'RuntimeException' with message 'Unable to create the cache directory (./../cache/twig//8/4).' in /home/oskarsundu/domains/hobikaardid.eu/public_html/vendor/twig/twig/lib/Twig/Environment.php:1275\nStack trace:\n#0 /home/oskarsundu/domains/hobikaardid.eu/public_html/vendor/twig/twig/lib/Twig/Environment.php(335): Twig_Environment->writeCacheFile('./../cache/twig...', '<?php\\n\\n/* acp_s...')\n#1 /home/oskarsundu/domains/hobikaardid.eu/public_html/phpbb/template/twig/environment.php(151): Twig_Environment->loadTemplate('acp_search.html', NULL)\n#2 /home/oskarsundu/domains/hobikaardid.eu/public_html/vendor/twig/twig/lib/Twig/Environment.php(308): phpbb\\template\\twig\\environment->loadTemplate('acp_search.html')\n#3 /home/oskarsundu/domains/hobikaardid.eu/public_html/phpbb/template/twig/twig.php(332): Twig_Environment->display('acp_search.html', Array)\n#4 /home/oskarsundu/domains/hobikaardid.eu/public_html/includes/functions_acp.php(181): phpbb\\template\\twig\\twig->display('body')\n#5 /home/oskarsundu/ in /home/oskarsundu/domains/hobikaardid.eu/public_html/vendor/twig/twig/lib/Twig/Environment.php on line 1275, referer: http://www.hobikaardid.eu/adm/index.php?sid=0cb544059665a414f3d57d384f72657a
[Fri Mar 04 15:23:56.039441 2016] [:error] [pid 14264] [client 194.126.113.170:60041] PHP Fatal error:  Uncaught exception 'RuntimeException' with message 'Unable to create the cache directory (./../cache/twig//8/4).' in /home/oskarsundu/domains/hobikaardid.eu/public_html/vendor/twig/twig/lib/Twig/Environment.php:1275\nStack trace:\n#0 /home/oskarsundu/domains/hobikaardid.eu/public_html/vendor/twig/twig/lib/Twig/Environment.php(335): Twig_Environment->writeCacheFile('./../cache/twig...', '<?php\\n\\n/* acp_s...')\n#1 /home/oskarsundu/domains/hobikaardid.eu/public_html/phpbb/template/twig/environment.php(151): Twig_Environment->loadTemplate('acp_search.html', NULL)\n#2 /home/oskarsundu/domains/hobikaardid.eu/public_html/vendor/twig/twig/lib/Twig/Environment.php(308): phpbb\\template\\twig\\environment->loadTemplate('acp_search.html')\n#3 /home/oskarsundu/domains/hobikaardid.eu/public_html/phpbb/template/twig/twig.php(332): Twig_Environment->display('acp_search.html', Array)\n#4 /home/oskarsundu/domains/hobikaardid.eu/public_html/includes/functions_acp.php(181): phpbb\\template\\twig\\twig->display('body')\n#5 /home/oskarsundu/ in /home/oskarsundu/domains/hobikaardid.eu/public_html/vendor/twig/twig/lib/Twig/Environment.php on line 1275
[Fri Mar 04 18:47:28.778706 2016] [:error] [pid 22243] [client 194.126.113.170:64839] PHP Fatal error:  Uncaught exception 'RuntimeException' with message 'Unable to create the cache directory (./../cache/twig//8/4).' in /home/oskarsundu/domains/hobikaardid.eu/public_html/vendor/twig/twig/lib/Twig/Environment.php:1275\nStack trace:\n#0 /home/oskarsundu/domains/hobikaardid.eu/public_html/vendor/twig/twig/lib/Twig/Environment.php(335): Twig_Environment->writeCacheFile('./../cache/twig...', '<?php\\n\\n/* acp_s...')\n#1 /home/oskarsundu/domains/hobikaardid.eu/public_html/phpbb/template/twig/environment.php(151): Twig_Environment->loadTemplate('acp_search.html', NULL)\n#2 /home/oskarsundu/domains/hobikaardid.eu/public_html/vendor/twig/twig/lib/Twig/Environment.php(308): phpbb\\template\\twig\\environment->loadTemplate('acp_search.html')\n#3 /home/oskarsundu/domains/hobikaardid.eu/public_html/phpbb/template/twig/twig.php(332): Twig_Environment->display('acp_search.html', Array)\n#4 /home/oskarsundu/domains/hobikaardid.eu/public_html/includes/functions_acp.php(181): phpbb\\template\\twig\\twig->display('body')\n#5 /home/oskarsundu/ in /home/oskarsundu/domains/hobikaardid.eu/public_html/vendor/twig/twig/lib/Twig/Environment.php on line 1275, referer: http://www.hobikaardid.eu/adm/index.php?sid=74dc172f1b8c7aed6e7a93f93a2eed0f
[Fri Mar 04 18:47:31.169066 2016] [:error] [pid 22231] [client 194.126.113.170:64840] PHP Fatal error:  Uncaught exception 'RuntimeException' with message 'Unable to create the cache directory (./../cache/twig//8/4).' in /home/oskarsundu/domains/hobikaardid.eu/public_html/vendor/twig/twig/lib/Twig/Environment.php:1275\nStack trace:\n#0 /home/oskarsundu/domains/hobikaardid.eu/public_html/vendor/twig/twig/lib/Twig/Environment.php(335): Twig_Environment->writeCacheFile('./../cache/twig...', '<?php\\n\\n/* acp_s...')\n#1 /home/oskarsundu/domains/hobikaardid.eu/public_html/phpbb/template/twig/environment.php(151): Twig_Environment->loadTemplate('acp_search.html', NULL)\n#2 /home/oskarsundu/domains/hobikaardid.eu/public_html/vendor/twig/twig/lib/Twig/Environment.php(308): phpbb\\template\\twig\\environment->loadTemplate('acp_search.html')\n#3 /home/oskarsundu/domains/hobikaardid.eu/public_html/phpbb/template/twig/twig.php(332): Twig_Environment->display('acp_search.html', Array)\n#4 /home/oskarsundu/domains/hobikaardid.eu/public_html/includes/functions_acp.php(181): phpbb\\template\\twig\\twig->display('body')\n#5 /home/oskarsundu/ in /home/oskarsundu/domains/hobikaardid.eu/public_html/vendor/twig/twig/lib/Twig/Environment.php on line 1275
[Fri Mar 04 18:47:32.037992 2016] [:error] [pid 22237] [client 194.126.113.170:64841] PHP Fatal error:  Uncaught exception 'RuntimeException' with message 'Unable to create the cache directory (./../cache/twig//8/4).' in /home/oskarsundu/domains/hobikaardid.eu/public_html/vendor/twig/twig/lib/Twig/Environment.php:1275\nStack trace:\n#0 /home/oskarsundu/domains/hobikaardid.eu/public_html/vendor/twig/twig/lib/Twig/Environment.php(335): Twig_Environment->writeCacheFile('./../cache/twig...', '<?php\\n\\n/* acp_s...')\n#1 /home/oskarsundu/domains/hobikaardid.eu/public_html/phpbb/template/twig/environment.php(151): Twig_Environment->loadTemplate('acp_search.html', NULL)\n#2 /home/oskarsundu/domains/hobikaardid.eu/public_html/vendor/twig/twig/lib/Twig/Environment.php(308): phpbb\\template\\twig\\environment->loadTemplate('acp_search.html')\n#3 /home/oskarsundu/domains/hobikaardid.eu/public_html/phpbb/template/twig/twig.php(332): Twig_Environment->display('acp_search.html', Array)\n#4 /home/oskarsundu/domains/hobikaardid.eu/public_html/includes/functions_acp.php(181): phpbb\\template\\twig\\twig->display('body')\n#5 /home/oskarsundu/ in /home/oskarsundu/domains/hobikaardid.eu/public_html/vendor/twig/twig/lib/Twig/Environment.php on line 1275
[Fri Mar 04 18:48:30.545031 2016] [:error] [pid 22261] [client 194.126.113.170:64851] PHP Fatal error:  Uncaught exception 'RuntimeException' with message 'Unable to write in the cache directory (./../cache/twig//a/3).' in /home/oskarsundu/domains/hobikaardid.eu/public_html/vendor/twig/twig/lib/Twig/Environment.php:1279\nStack trace:\n#0 /home/oskarsundu/domains/hobikaardid.eu/public_html/vendor/twig/twig/lib/Twig/Environment.php(335): Twig_Environment->writeCacheFile('./../cache/twig...', '<?php\\n\\n/* acp_e...')\n#1 /home/oskarsundu/domains/hobikaardid.eu/public_html/phpbb/template/twig/environment.php(151): Twig_Environment->loadTemplate('acp_ext_list.ht...', NULL)\n#2 /home/oskarsundu/domains/hobikaardid.eu/public_html/vendor/twig/twig/lib/Twig/Environment.php(308): phpbb\\template\\twig\\environment->loadTemplate('acp_ext_list.ht...')\n#3 /home/oskarsundu/domains/hobikaardid.eu/public_html/phpbb/template/twig/twig.php(332): Twig_Environment->display('acp_ext_list.ht...', Array)\n#4 /home/oskarsundu/domains/hobikaardid.eu/public_html/includes/functions_acp.php(181): phpbb\\template\\twig\\twig->display('body')\n#5 /home/ in /home/oskarsundu/domains/hobikaardid.eu/public_html/vendor/twig/twig/lib/Twig/Environment.php on line 1279, referer: http://www.hobikaardid.eu/adm/index.php?sid=74dc172f1b8c7aed6e7a93f93a2eed0f
[Fri Mar 04 18:48:33.655533 2016] [:error] [pid 22283] [client 194.126.113.170:64852] PHP Fatal error:  Uncaught exception 'RuntimeException' with message 'Unable to write in the cache directory (./../cache/twig//d/e).' in /home/oskarsundu/domains/hobikaardid.eu/public_html/vendor/twig/twig/lib/Twig/Environment.php:1279\nStack trace:\n#0 /home/oskarsundu/domains/hobikaardid.eu/public_html/vendor/twig/twig/lib/Twig/Environment.php(335): Twig_Environment->writeCacheFile('./../cache/twig...', '<?php\\n\\n/* acp_l...')\n#1 /home/oskarsundu/domains/hobikaardid.eu/public_html/phpbb/template/twig/environment.php(151): Twig_Environment->loadTemplate('acp_logs.html', NULL)\n#2 /home/oskarsundu/domains/hobikaardid.eu/public_html/vendor/twig/twig/lib/Twig/Environment.php(308): phpbb\\template\\twig\\environment->loadTemplate('acp_logs.html')\n#3 /home/oskarsundu/domains/hobikaardid.eu/public_html/phpbb/template/twig/twig.php(332): Twig_Environment->display('acp_logs.html', Array)\n#4 /home/oskarsundu/domains/hobikaardid.eu/public_html/includes/functions_acp.php(181): phpbb\\template\\twig\\twig->display('body')\n#5 /home/oskarsundu/doma in /home/oskarsundu/domains/hobikaardid.eu/public_html/vendor/twig/twig/lib/Twig/Environment.php on line 1279, referer: http://www.hobikaardid.eu/adm/index.php?sid=74dc172f1b8c7aed6e7a93f93a2eed0f
[Fri Mar 04 18:48:35.831386 2016] [:error] [pid 22233] [client 194.126.113.170:64853] PHP Fatal error:  Uncaught exception 'RuntimeException' with message 'Unable to create the cache directory (./../cache/twig//2/c).' in /home/oskarsundu/domains/hobikaardid.eu/public_html/vendor/twig/twig/lib/Twig/Environment.php:1275\nStack trace:\n#0 /home/oskarsundu/domains/hobikaardid.eu/public_html/vendor/twig/twig/lib/Twig/Environment.php(335): Twig_Environment->writeCacheFile('./../cache/twig...', '<?php\\n\\n/* acp_u...')\n#1 /home/oskarsundu/domains/hobikaardid.eu/public_html/phpbb/template/twig/environment.php(151): Twig_Environment->loadTemplate('acp_update.html', NULL)\n#2 /home/oskarsundu/domains/hobikaardid.eu/public_html/vendor/twig/twig/lib/Twig/Environment.php(308): phpbb\\template\\twig\\environment->loadTemplate('acp_update.html')\n#3 /home/oskarsundu/domains/hobikaardid.eu/public_html/phpbb/template/twig/twig.php(332): Twig_Environment->display('acp_update.html', Array)\n#4 /home/oskarsundu/domains/hobikaardid.eu/public_html/includes/functions_acp.php(181): phpbb\\template\\twig\\twig->display('body')\n#5 /home/oskarsundu/ in /home/oskarsundu/domains/hobikaardid.eu/public_html/vendor/twig/twig/lib/Twig/Environment.php on line 1275, referer: http://www.hobikaardid.eu/adm/index.php?sid=74dc172f1b8c7aed6e7a93f93a2eed0f
[Fri Mar 04 18:48:37.722311 2016] [:error] [pid 22284] [client 194.126.113.170:64854] PHP Fatal error:  Uncaught exception 'RuntimeException' with message 'Unable to write in the cache directory (./../cache/twig//a/7).' in /home/oskarsundu/domains/hobikaardid.eu/public_html/vendor/twig/twig/lib/Twig/Environment.php:1279\nStack trace:\n#0 /home/oskarsundu/domains/hobikaardid.eu/public_html/vendor/twig/twig/lib/Twig/Environment.php(335): Twig_Environment->writeCacheFile('./../cache/twig...', '<?php\\n\\n/* acp_h...')\n#1 /home/oskarsundu/domains/hobikaardid.eu/public_html/phpbb/template/twig/environment.php(151): Twig_Environment->loadTemplate('acp_holidayflar...', NULL)\n#2 /home/oskarsundu/domains/hobikaardid.eu/public_html/vendor/twig/twig/lib/Twig/Environment.php(308): phpbb\\template\\twig\\environment->loadTemplate('acp_holidayflar...')\n#3 /home/oskarsundu/domains/hobikaardid.eu/public_html/phpbb/template/twig/twig.php(332): Twig_Environment->display('acp_holidayflar...', Array)\n#4 /home/oskarsundu/domains/hobikaardid.eu/public_html/includes/functions_acp.php(181): phpbb\\template\\twig\\twig->display('body')\n#5 /home/ in /home/oskarsundu/domains/hobikaardid.eu/public_html/vendor/twig/twig/lib/Twig/Environment.php on line 1279, referer: http://www.hobikaardid.eu/adm/index.php?sid=74dc172f1b8c7aed6e7a93f93a2eed0f
[Fri Mar 04 18:48:42.901610 2016] [:error] [pid 22233] [client 194.126.113.170:64855] PHP Fatal error:  Uncaught exception 'RuntimeException' with message 'Unable to write in the cache directory (./../cache/twig//a/3).' in /home/oskarsundu/domains/hobikaardid.eu/public_html/vendor/twig/twig/lib/Twig/Environment.php:1279\nStack trace:\n#0 /home/oskarsundu/domains/hobikaardid.eu/public_html/vendor/twig/twig/lib/Twig/Environment.php(335): Twig_Environment->writeCacheFile('./../cache/twig...', '<?php\\n\\n/* acp_e...')\n#1 /home/oskarsundu/domains/hobikaardid.eu/public_html/phpbb/template/twig/environment.php(151): Twig_Environment->loadTemplate('acp_ext_list.ht...', NULL)\n#2 /home/oskarsundu/domains/hobikaardid.eu/public_html/vendor/twig/twig/lib/Twig/Environment.php(308): phpbb\\template\\twig\\environment->loadTemplate('acp_ext_list.ht...')\n#3 /home/oskarsundu/domains/hobikaardid.eu/public_html/phpbb/template/twig/twig.php(332): Twig_Environment->display('acp_ext_list.ht...', Array)\n#4 /home/oskarsundu/domains/hobikaardid.eu/public_html/includes/functions_acp.php(181): phpbb\\template\\twig\\twig->display('body')\n#5 /home/ in /home/oskarsundu/domains/hobikaardid.eu/public_html/vendor/twig/twig/lib/Twig/Environment.php on line 1279, referer: http://www.hobikaardid.eu/adm/index.php?sid=74dc172f1b8c7aed6e7a93f93a2eed0f&i=16
[Fri Mar 04 18:52:16.283313 2016] [:error] [pid 22393] [client 194.126.113.170:64958] PHP Fatal error:  Uncaught exception 'RuntimeException' with message 'Unable to write in the cache directory (./../cache/twig//d/e).' in /home/oskarsundu/domains/hobikaardid.eu/public_html/vendor/twig/twig/lib/Twig/Environment.php:1279\nStack trace:\n#0 /home/oskarsundu/domains/hobikaardid.eu/public_html/vendor/twig/twig/lib/Twig/Environment.php(335): Twig_Environment->writeCacheFile('./../cache/twig...', '<?php\\n\\n/* acp_l...')\n#1 /home/oskarsundu/domains/hobikaardid.eu/public_html/phpbb/template/twig/environment.php(151): Twig_Environment->loadTemplate('acp_logs.html', NULL)\n#2 /home/oskarsundu/domains/hobikaardid.eu/public_html/vendor/twig/twig/lib/Twig/Environment.php(308): phpbb\\template\\twig\\environment->loadTemplate('acp_logs.html')\n#3 /home/oskarsundu/domains/hobikaardid.eu/public_html/phpbb/template/twig/twig.php(332): Twig_Environment->display('acp_logs.html', Array)\n#4 /home/oskarsundu/domains/hobikaardid.eu/public_html/includes/functions_acp.php(181): phpbb\\template\\twig\\twig->display('body')\n#5 /home/oskarsundu/doma in /home/oskarsundu/domains/hobikaardid.eu/public_html/vendor/twig/twig/lib/Twig/Environment.php on line 1279, referer: http://www.hobikaardid.eu/adm/index.php?sid=74dc172f1b8c7aed6e7a93f93a2eed0f&i=16
[Fri Mar 04 20:20:11.146358 2016] [ssl:warn] [pid 2455] AH01909: http://www.hobikaardid.eu:443:0 server certificate does NOT include an ID which matches the server name
[Fri Mar 04 20:20:12.055202 2016] [ssl:warn] [pid 2457] AH01909: http://www.hobikaardid.eu:443:0 server certificate does NOT include an ID which matches the server name

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Solidjeuh
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Re: Server Error 500

Post by Solidjeuh » Fri Mar 04, 2016 6:39 pm

I guess that you need to chmod the cache folder to 777
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OscarEst
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Re: Server Error 500

Post by OscarEst » Fri Mar 04, 2016 6:51 pm

It allready is:

Image

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david63
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Re: Server Error 500

Post by david63 » Fri Mar 04, 2016 6:52 pm

Solidjeuh wrote:I guess that you need to chmod the cache folder to 777
... and use the code or quote tags
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Re: Server Error 500

Post by david63 » Fri Mar 04, 2016 6:56 pm

Server certificates are a host problem - whether that has anything to do with the rest of the errors I am not sure, but I doubt it.

If the folder permissions are correct then there may be a problem with the file/folder ownership. Who is the owner of the folder and who is the owner of the files?
David
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Re: Server Error 500

Post by OscarEst » Fri Mar 04, 2016 7:05 pm

It should be me. So i should give me admin info to my provider so he can take a look ?

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Lumpy Burgertushie
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Re: Server Error 500

Post by Lumpy Burgertushie » Fri Mar 04, 2016 7:57 pm

if you mean the admin of your board then there is no need. the problems are not in your phpbb board. they are server problems.
500 errors are server errors. not being able to write to the cache is a server setup problem. etc.

contact your host support and ask for level two support to try and find someone that knows what they are doing to help you.

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Re: Server Error 500

Post by gryd3 » Fri Mar 04, 2016 8:11 pm

Lumpy Burgertushie wrote:if you mean the admin of your board then there is no need. the problems are not in your phpbb board. they are server problems.
500 errors are server errors. not being able to write to the cache is a server setup problem. etc.

contact your host support and ask for level two support to try and find someone that knows what they are doing to help you.

robert
OscarEst wrote:It allready is:

Image
Just because a 'folder' has the proper permission does not mean the contents do as well.
I would encourage you to reference the permissions mentioned here : docs/INSTALL.html#quickinstall

Please also check the contents of those folders when you make the changes.

The host provider and yourself will need to ensure this is all correct.

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Lumpy Burgertushie
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Re: Server Error 500

Post by Lumpy Burgertushie » Fri Mar 04, 2016 8:16 pm

however, in this case, the chmod of the files inside the cache folder are not a problem.

as long as the cache folder is set to 777 then, as far as phpbb is concertned, it is writeable. if the server still can not write to it, then that is going to be a server problem that the host needs to address.


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OscarEst
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Re: Server Error 500

Post by OscarEst » Fri Mar 04, 2016 8:43 pm

Yeah, all premissions are set as shown. My provider is a small company so i don't know if there is so many people, but will give them my admin info and let's see what they do.

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