Help with getting to install screen with browser

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kg5p
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Help with getting to install screen with browser

Post by kg5p » Fri Apr 22, 2016 8:41 pm

Support Request Template
What version of phpBB are you using? phpBB 3.1.9
What is your board's URL? http://www.kg5p.com/phpBBB3
Who do you host your board with? Bluehost.com
How did you install your board? I used the download package from phpBB.com
What is the most recent action performed on your board? Fresh Install
Is registration required to reproduce this issue? No
Do you have any MODs installed? No
Do you have any extensions installed? No
What styles do you currently have installed? No answer given
What language(s) is your board currently using? English
Which database type/version are you using? I Don't Know
What is your level of experience? New to PHP and phpBB
What actions did you take (updating your board; installing a MOD, style or extension; etc.) prior to this problem becoming noticeable? None
Please describe your problem. Following instructions, installed all the components into phpBB3 directory using ftp. I then changed the permissions as directed with my linux machine. When I go to my server with http://www.kg5p.com/phpBB3/install/index.php, I get a 404 error. Do I have the correct path?
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KevC
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Re: Help with getting to install screen with browser

Post by KevC » Fri Apr 22, 2016 8:45 pm

A 404 is what it says.
What ever you're looking for isn't where you think it is.

A screenshot of your FTP window showing the path to where the config.php file is would help.
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kg5p
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Joined: Fri Apr 22, 2016 8:29 pm

Re: Help with getting to install screen with browser

Post by kg5p » Wed Apr 27, 2016 9:55 pm

Capture.JPG
Yeah. That is the problem. I don't know where to point my browser. I am using Bluehost so I know it should work. I just can't figure out how. I have FTP's the files to bluehost but how do I get to them?

Thanks

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Lumpy Burgertushie
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Re: Help with getting to install screen with browser

Post by Lumpy Burgertushie » Wed Apr 27, 2016 10:19 pm

open your ftp program to where you can see the phpbb files you uploaded. take a screenshot of it and post it here.


robert
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kg5p
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Joined: Fri Apr 22, 2016 8:29 pm

Re: Help with getting to install screen with browser

Post by kg5p » Thu Apr 28, 2016 3:29 am

Here it is. This is as far as I have been able to get.

Thanks
Mike
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Lumpy Burgertushie
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Re: Help with getting to install screen with browser

Post by Lumpy Burgertushie » Thu Apr 28, 2016 3:41 am

there seems to be something wrong with the way your server is setup. I would contact your host and ask for help with this.
it may have someting to do with your wordpress setup as well.
viewing the source code for the 404 page in your wordpress site shows a lot of things that should be on the page but are not showing up etc.


robert
I'm baaaaaccckkkk. still doing work on donation basis. PM your needs.

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kg5p
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Joined: Fri Apr 22, 2016 8:29 pm

Re: Help with getting to install screen with browser

Post by kg5p » Thu Apr 28, 2016 4:19 am

Thanks I called them about a week ago and all they wanted me to do was reset my passwords. They weren't any help but I'll contact them again.
M

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KevC
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Re: Help with getting to install screen with browser

Post by KevC » Thu Apr 28, 2016 9:07 am

Post a screenshot showing where you have that phpBB3 folder
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GunChleoc
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Re: Help with getting to install screen with browser

Post by GunChleoc » Tue May 03, 2016 3:42 pm

Maybe you need to drop the whole thing into a folder called /htdocs or /public_html or some such via FTP instead of /.

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