Support Request Template
What version of phpBB are you using?
What is your board's URL? http://ripdesigns.net
Who do you host your board with?
How did you install your board?
I used the download package from phpBB.com/also tried one click install provided by my host
What is the most recent action performed on your board?
Is registration required to reproduce this issue?
No(dont think so?)
Do you have any MODs installed?
Do you have any extensions installed?
What styles do you currently have installed?
What language(s) is your board currently using?
Which database type/version are you using?
I Don't Know
What is your level of experience?
New to PHP and phpBB
What actions did you take (updating your board; installing a MOD, style or extension; etc.) prior to this problem becoming noticeable?
I tried installing with the One click install, i tried manually and i tried fileziilla.
Please describe your problem.
I made a database but cant seem to move to the next step of the install. My personal guess is that i do something with uploading the downloaded phpbb files to the right place before i can go to next step which is the ........./install/index.php install.
I tried every ...../install/index.php combination that i could come up with and only get errors like "404 Error File Not Found
The page you are looking for might have been removed,
had its name changed, or is temporarily unavailable.".
This makes me think that the phpbb files are in the wrong place.
Before i tried to install it manually with and without filezilla i contacted bluehost support. The person who helped me tried to manually install twice but couldnt get it to work.
I tried it myself without prior experience, a more tech savvy person from my host tried it and we both failed. I am in way over my head at this point.
I need pro support to get my board up and running. Please let me know which details i need to provide to get the support i need.
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