Old Users Appear as New Users

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Posts: 11
Joined: Mon Oct 17, 2016 10:18 am

Old Users Appear as New Users

Post by yousafzai »


My forum members, some of them have lost connection to their posts. They cannot log in, and after reset they become brand new members?

Has anyone experienced this issue?
Is there a remedy?

Your help will be much appreciated.

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