Old Users Appear as New Users

Get help with installation and running phpBB 3.1.x here. Please do not post bug reports, feature requests, or extension related questions here.
Anti-Spam Guide
Forum rules
READ: phpBB.com Board-Wide Rules and Regulations

NOTE: phpBB 3.1.x is at its End of Life stage and support will NOT be provided after July 1st, 2018.
Registered User
Posts: 11
Joined: Mon Oct 17, 2016 10:18 am

Old Users Appear as New Users

Post by yousafzai » Mon Oct 17, 2016 3:03 pm


My forum members, some of them have lost connection to their posts. They cannot log in, and after reset they become brand new members?

Has anyone experienced this issue?
Is there a remedy?

Your help will be much appreciated.


Return to “[3.1.x] Support Forum”