timeout when installing extensions

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Neuropass
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timeout when installing extensions

Post by Neuropass » Thu Dec 08, 2016 6:01 pm

Hi,

sometime I get timeout error when installing an extension, so after I hit enable.

It also happened a few times when I disabled and delete data for example with the post merging extension.

why does it do that ? how do I prevent a timeout?

Thanks!

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david63
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Name: David Wood
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Re: timeout when installing extensions

Post by david63 » Thu Dec 08, 2016 6:48 pm

What is the exact error message?

I have not heard of this being a problem before and have certainly never encountered it - and I have installed many extensions.

Very few extensions will take more than a few seconds to enable/disable so I would suspect that it may be a server setting that is causing the problem.
David
Remember: You only know what you know and - you don't know what you don't know!
My CDB Contributions | How to install an extension
I will not be accepting translations for any of my extensions in Github - please post any translations in the appropriate topic.
No support requests via PM or email as they will be ignored

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Neuropass
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Posts: 1158
Joined: Fri Apr 17, 2009 2:02 pm
Location: SciTE4AutoIt3

Re: timeout when installing extensions

Post by Neuropass » Thu Dec 08, 2016 9:01 pm

gateaway time-out.

It also does it uninstalling post merge b rxu.
Large boards with lots of users and posts...

I guessed it was a server thing but nevertheless I dont know how to fix it IE increase server execution time or something along that line?

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david63
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Posts: 16321
Joined: Thu Dec 19, 2002 8:08 am
Location: Lancashire, UK
Name: David Wood
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Re: timeout when installing extensions

Post by david63 » Thu Dec 08, 2016 9:28 pm

Gateway timeout errors are caused by problems with the servers not communicating correctly with one another and you will need to speak to your hosts about this.

One situation that may be contributing to this is if you have some form of caching (such as Cloudflare) installed on your server.
David
Remember: You only know what you know and - you don't know what you don't know!
My CDB Contributions | How to install an extension
I will not be accepting translations for any of my extensions in Github - please post any translations in the appropriate topic.
No support requests via PM or email as they will be ignored

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