Time out issue upgrading from 3.10 to 3.2

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Pale September
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Posts: 45
Joined: Sat Jan 08, 2011 10:10 am

Time out issue upgrading from 3.10 to 3.2

Post by Pale September » Tue Jun 06, 2017 7:46 pm

Support Request Template
What version of phpBB are you using? phpBB 3.1.10
What is your board's URL? http://www.be-your-man.com/forum/
Who do you host your board with? Dreamhost
How did you install your board? I used the download package from phpBB.com
What is the most recent action performed on your board? Update from a previous version of phpBB3
Is registration required to reproduce this issue? Yes
Do you have any MODs installed? No
Do you have any extensions installed? No
What version of phpBB3 did you update from? phpBB 3.0.10
What styles do you currently have installed? Prosilver
What language(s) is your board currently using? English
Which database type/version are you using? MySQL 5
What is your level of experience? New to PHP and phpBB
What username can be used to view this issue? No answer given
What password can be used to view this issue? No answer given
What actions did you take (updating your board; installing a MOD, style or extension; etc.) prior to this problem becoming noticeable? No answer given
Please describe your problem. I am trying to upgrade to 3.2 but get the time out error message (Update 3.1.10 to 3.2 Update - The installer detected a timeout) after a few seconds when clicking the update database only button.
I followed the instructions here: https://www.phpbb.com/support/docs/en/3 ... upgrade31/ although I think I overwrote files rather than merge as I use Fetch FTP client and I think when you drag and drop it overwrites.

After reading through posts where others have had the same issue e.g.viewtopic.php?f=556&t=2400126 and deleting the store/install_config.php file and still getting the same issue, I thought I would start again.

Double checking the guide I am now a bit confused the above guide tells me to delete the files/store and image directories from the downloaded package where as this guide viewtopic.php?f=556&t=2376856#convert3 tells me to upload all files from the package except the config.php file.

Before I try all this again - which guide should I follow?
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Mick
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Re: Time out issue upgrading from 3.10 to 3.2

Post by Mick » Wed Jun 07, 2017 9:38 am

Pale September wrote:
Tue Jun 06, 2017 7:46 pm
Before I try all this again - which guide should I follow?
The one you were already following here.
"The more connected we get the more alone we become" - Kyle Broflovski

Pale September
Registered User
Posts: 45
Joined: Sat Jan 08, 2011 10:10 am

Re: Time out issue upgrading from 3.10 to 3.2

Post by Pale September » Wed Jun 07, 2017 7:49 pm

Thanks - will give it another go.

Pale September
Registered User
Posts: 45
Joined: Sat Jan 08, 2011 10:10 am

Re: Time out issue upgrading from 3.10 to 3.2

Post by Pale September » Wed Jun 07, 2017 10:14 pm

OK I installed it again and this time it looked more promising but I did get an orange warning message (see attachment) and now the board has an error message http://www.be-your-man.com/forum/.
Can I correct this without starting all over again?
Screen Shot 2017-06-07 at 23.09.15.JPG

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3Di
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Re: Time out issue upgrading from 3.10 to 3.2

Post by 3Di » Wed Jun 07, 2017 10:25 pm

The DB is ok, the orange box is because you disabled the board before to upgrade, so don't worry. ;)

About the error, it states some file(s) is missing, try re-uploading the whole lot following again the tutorial, so avoiding to overwrite config.php etc., etc.
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Pale September
Registered User
Posts: 45
Joined: Sat Jan 08, 2011 10:10 am

Re: Time out issue upgrading from 3.10 to 3.2

Post by Pale September » Thu Jun 08, 2017 7:18 am

Thanks very much - all fine now :).

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