Slow data base access

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Highway Rider
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Posts: 120
Joined: Fri Aug 14, 2015 8:31 am

Slow data base access

Post by Highway Rider » Sun Aug 27, 2017 3:49 pm

Support Request Template
What version of phpBB are you using? phpBB 3.1.10
What is your board's URL? https://www.amervoyassoc.org
Who do you host your board with? hostmonster
How did you install your board? I used the download package from phpBB.com
What is the most recent action performed on your board? Update from a previous version of phpBB3
Is registration required to reproduce this issue? No
Do you have any MODs installed? No
Do you have any extensions installed? Yes
What version of phpBB3 did you update from? phpBB 3.0.12
What extensions do you have installed? calendar
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auto-groups
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What styles do you currently have installed? prosilver
What language(s) is your board currently using? british
Which database type/version are you using? I Don't Know
What is your level of experience? New to PHP and phpBB
What actions did you take (updating your board; installing a MOD, style or extension; etc.) prior to this problem becoming noticeable? have not done a thing since early spring
Please describe your problem. The forum is vary slow to load. Any thing that needs to access a database is slow. There have been time that it will take over 6 minutes or longer just to load phpadmin in the c-panel. Then when searching for users it can take another for 5 minutes to get the information that I'm looking for. I also have a classified program and a web store (not operational been there for over a year though). If I try and go to these they all take a long time to load. I have contacted the host and have not gotten much response at this time. The sites had been working pretty good til 8-24-17. When I first noticed there was a issue was when I received a MySQL error 1203 and have also received page. On 8-25-17 I contacted the host provider and they stated that there was a issue on there side, and by late afternoon the site was fast. then after about 4 hours it was back to being slow. Contacted them on 8-26-17 and no improvement on the situation.

I had this similar issue with them last March and now it has reappeared. Any ideas not sure where to go with them.
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Noxwizard
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Re: Slow data base access

Post by Noxwizard » Sun Aug 27, 2017 4:44 pm

Highway Rider wrote:
Sun Aug 27, 2017 3:49 pm
There have been time that it will take over 6 minutes or longer just to load phpadmin in the c-panel.
Unfortunately, this sounds like a problem with your host. There's nothing we'd be able to have you do that could fix it.
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stevemaury
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Re: Slow data base access

Post by stevemaury » Mon Aug 28, 2017 2:24 pm

To expand, neither cPanel nor phpMyAdmin have anything to do with phpBB.
For REALLY good and VERY inexpensive hosting CLICK HERE

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Highway Rider
Registered User
Posts: 120
Joined: Fri Aug 14, 2015 8:31 am

Re: Slow data base access

Post by Highway Rider » Thu Aug 31, 2017 10:17 am

Issue has been resolved and it had to do with witch version of PHP config that was being used. It was set to use PHP 5.4 (Single php.ini), and I set it to use PHP 5.4. Now it work like it should.

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