Email a User

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pondrocket
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Email a User

Post by pondrocket » Fri Jan 05, 2018 1:03 pm

When I click on a user of my board and send an email it does not go thru? What do I have to look at to make sure setting are correct?

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warmweer
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Re: Email a User

Post by warmweer » Fri Jan 05, 2018 1:05 pm

pondrocket wrote:
Fri Jan 05, 2018 1:03 pm
When I click on a user of my board and send an email it does not go thru? What do I have to look at to make sure setting are correct?
Any error message?
De you have permission to send mail?
sendmail or SMTP?
Did you use the testmail to check if mails can be sent?
Is the user e-mail valid?
A bug is a feature that hasn't made it to the manual (yet)

pondrocket
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Location: Michigan
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Re: Email a User

Post by pondrocket » Fri Jan 05, 2018 1:28 pm

I am the admin for our forum. Are you talking about settings in your individual ucp which you can customize on your own or can I set up for all in ACP?

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warmweer
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Re: Email a User

Post by warmweer » Fri Jan 05, 2018 1:33 pm

pondrocket wrote:
Fri Jan 05, 2018 1:28 pm
I am the admin for our forum. Are you talking about settings in your individual ucp which you can customize on your own or can I set up for all in ACP?
ACP for permissions, mailsystem and testmail and to see the user_email (is it valid?)
A bug is a feature that hasn't made it to the manual (yet)

pondrocket
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Posts: 78
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Location: Michigan
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Re: Email a User

Post by pondrocket » Fri Jan 05, 2018 1:47 pm

Once in the Permissions area many options here, where do I go to find out the answer to your question?

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david63
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Re: Email a User

Post by david63 » Fri Jan 05, 2018 2:30 pm

Another option is that a mail server somewhere along the route is treating it as spam and stopping it being delivered. This is quite common with hotmail & gmail addresses.
David
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