Email erreur SMTP Could not get mail server response code

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BigOlive
Registered User
Posts: 12
Joined: Wed Jan 11, 2017 9:28 am

Email erreur SMTP Could not get mail server response code

Post by BigOlive » Fri Feb 16, 2018 1:32 pm

Hello,
Following SMTP server replacement in my company, I have the following message when sending email.

Email error
» EMAIL/SMTP
/phpbbtest/adm/index.php

Could not get mail server response codes.

Backtrace

Connecting to 10.226.120.82:25
LINE: 1056 <- 220 mailgw.meg.mee.com Microsoft ESMTP MAIL Service ready at Fri, 16 Feb 2018 11:09:01 +0100

# EHLO MEFNCFORUM.mef.mee.com
LINE: 1405 <- 250-mailgw.meg.mee.com Hello [10.226.193.4]

LINE: 1405 <- 250-SIZE 23019520

LINE: 1405 <- 250-PIPELINING

LINE: 1405 <- 250-DSN

LINE: 1405 <- 250-ENHANCEDSTATUSCODES

LINE: 1405 <- 250-STARTTLS

LINE: 1405 <- 250-AUTH

LINE: 1405 <- 250-8BITMIME

LINE: 1405 <- 250-BINARYMIME

LINE: 1405 <- 250 CHUNKING

# STARTTLS
LINE: 1450 <- 220 2.0.0 SMTP server ready


Use SMTP server for email: Yes
SMTP server address: 10.226.120.82
SMTP server port: 25
SMTP server port: PLAIN

Please note that I was able to send email before
I have asked my IT guys and they told me that is related to certificate ...

Is there some setup in ACP to get ride of SSL?

Any advice is welcome

Thanks a lot in advance

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stevemaury
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Joined: Thu Nov 02, 2006 12:21 am
Location: The U.P.
Name: Steve
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Re: Email erreur SMTP Could not get mail server response code

Post by stevemaury » Fri Feb 16, 2018 2:28 pm

If it worked before and doesn't now and your IT guys say it is the interaction between phpBB and the new SMTP server, then it follows that the issue is with the setup of the SMTP server, which is beyond the scope of this Support forum, sorry.

I will leave this open anyway, in case someone has some info for you.
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