Support Request Template
What version of phpBB are you using? phpBB 3.1.10
What is your board's URL? http://wjpa.ca/phpBB
Who do you host your board with? Unsure
How did you install your board? Someone else installed my board for me
What is the most recent action performed on your board? Fresh Install
Is registration required to reproduce this issue? No
Do you have any MODs installed? No
Do you have any extensions installed? No
What styles do you currently have installed? prosilver
What language(s) is your board currently using? English (British I believe)
Which database type/version are you using? I Don't Know
What is your level of experience? New to PHP and phpBB
What actions did you take (updating your board; installing a MOD, style or extension; etc.) prior to this problem becoming noticeable? It has been there since we first started. Sometimes is worse and sometimes better.
Please describe your problem. Good day,
First time poster on here, long time user. Forgive me if this is in the wrong forum. We are running version 3.1.10.
From time to time, when we got to the forum we get what has now become named "white screen of death". I have attached a screenshot.
After a few refreshes, sometimes a cookie clear, sometimes private browsing it goes back to the normal, "colorful" version. I attached a screenshot of what that looks like too.
Just wondering if anyone knows where to look to fix this. I'm guessing it is some sort of cookie issue based on the above troubleshooting. Would updating to 3.2 help?
Cheers,
Tyler Dowell
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