Manage Extensions Menu not visible

kenmoody · Post by **kenmoody** » Wed Mar 22, 2017 4:20 am

Not sure what you mean by a permissions issue? I am logged in as the admin.

Thanks

KM

Post by **P_I** » Wed Mar 22, 2017 4:49 am

I've seen instances where an admin doesn't have the necessary permissions to manage extensions, although I don't know how it happened.

You can check yourself in ACP->PERMISSIONS. In the Permissions masks section, select View administrative permissions and then Lookup your username and click View Permissions.

Now look at the Misc tab

Click on icon in front of 'Can manage extensions' to trace the setting.

Here's an example where an admin didn't have the necessary permission.

kenmoody · Post by **kenmoody** » Wed Mar 22, 2017 6:11 pm

Thank you PI!

So is it weird that that item does not even appear on the list of options?

Post by **P_I** » Wed Mar 22, 2017 6:20 pm

Next thing to check then. ACP->SYSTEM TAB then click 'Administration Control Panel' under Module Management.

Is the Extensions module showing and enabled? The following is a screenshot from a vanilla phpBB 3.2 board.

kenmoody · Post by **kenmoody** » Wed Mar 22, 2017 11:03 pm

It does appear there and does appear to be enabled.

Thank you again for your assistance P_I, much appreciated!

Post by **P_I** » Wed Mar 22, 2017 11:07 pm

I don't have any idea if it will help (or hurt) but what happens if you disable, then enable the Extensions module. Still trying to figure out why it doesn't even show up in the permissions.

kenmoody · Post by **kenmoody** » Thu Mar 23, 2017 5:02 am

Just tried that, disabled Extensions and Extensions Management, re-enabled both. No change. Still not visible under permissions. Hmm, kind of weird. Thank you again!

Post by **P_I** » Fri Mar 24, 2017 5:42 pm

One more thing you might check, in ACP->PERMISSIONS look at the Admin roles. Specifically for the Full Admin, under the Misc tab, does 'Can manage extensions' appear? On my vanilla 3.2 test board it looks like:

kenmoody · Post by **kenmoody** » Mon Mar 27, 2017 5:54 pm

Thanks again P_I. It looks like all of the necessary permissions are there.

Something else I noticed, after disabling and re-enabling some things, the Extensions category is enabled and located under Customise, but thee is now an Extension Management category located at the bottom of the Module Management list that I am unable to move under any other parent directory. Is this normal?

I'm wondering if the whole extension management set of modules is irreparably screwed up and if I am able to completely uninstall them and reinstall them. Is that possible?

Thanks so much for your assistance!

Post by **P_I** » Mon Mar 27, 2017 6:10 pm

Looking at your Administrative permissions screenshot, I don't see an item 'Can manage extensions'. It is between 'Can send mass email' and 'Can manage language packs' in my screenshot.

Therefore I don't think you have the necessary permission, which would explain what you've been seeing.

The fact that you also have Settings showing as ACL_A_ADD_USER and ACL_A_MODS rather than text indicates something is amiss with your permissions setup. Off the top of my head I don't know what to suggest to fix it, I've never encountered that case. Perhaps someone else (support team member) has experience resolving this issue.

RMcGirr83 · Post by **RMcGirr83** » Mon Mar 27, 2017 6:36 pm

The missing lang strings are from updating from 3.0 to 3.1/3.2 without uninstalling all mods first.

kenmoody · Post by **kenmoody** » Mon Mar 27, 2017 7:22 pm

Thank you RM, that probably was the case. How do I fix that after the fact?

Thanks all!

KM

RMcGirr83 · Post by **RMcGirr83** » Mon Mar 27, 2017 7:56 pm

Go into your administrative module management and delete them one by one. This may even fix your missing extensions tab and permissions...maybe.

kenmoody · Post by **kenmoody** » Mon Mar 27, 2017 8:08 pm

Thanks Rm! Where in there will I find the mods to be deleted and how will I know which ones should and should not be deleted?

RMcGirr83 · Post by **RMcGirr83** » Tue Mar 28, 2017 10:39 am

Those with missing language strings should be removed.