locked out of my forums

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5speed
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locked out of my forums

Post by 5speed » Sun Jan 21, 2018 2:52 am

when I try to log in I'm getting the
You have specified an incorrect username.
error message.
I didn't change my user name. I cleared all the cookies from the site and still get that error message.
I have another account I set up as a registered user and I can log in to that one.
I even typed my user name in and password instead of the auto fill.
Any suggestions?

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david63
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Re: locked out of my forums

Post by david63 » Sun Jan 21, 2018 2:55 am

Is this the Admin user from a "one -click" install as this is a common problem in these circumstances?
David
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5speed
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Re: locked out of my forums

Post by 5speed » Sun Jan 21, 2018 2:59 am

david63 wrote:
Sun Jan 21, 2018 2:55 am
Is this the Admin user from a "one -click" install as this is a common problem in these circumstances?
it is my admin account. Not sure what you mean by "1 click install" though.

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david63
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Re: locked out of my forums

Post by david63 » Sun Jan 21, 2018 3:07 am

5speed wrote:
Sun Jan 21, 2018 2:59 am
Not sure what you mean by "1 click install" though.
Was it installed via your hosting control panel?
David
Remember: You only know what you know and - you don't know what you don't know!
My CDB Contributions | How to install an extension
I will not be accepting translations for any of my extensions in Github - please post any translations in the appropriate topic.
No support requests via PM or email as they will be ignored

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5speed
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Re: locked out of my forums

Post by 5speed » Sun Jan 21, 2018 3:09 am

david63 wrote:
Sun Jan 21, 2018 3:07 am
5speed wrote:
Sun Jan 21, 2018 2:59 am
Not sure what you mean by "1 click install" though.
Was it installed via your hosting control panel?
yes.

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stevemaury
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Re: locked out of my forums

Post by stevemaury » Sun Jan 21, 2018 4:08 am

Reinstall using the files from here.
For REALLY good and VERY inexpensive hosting CLICK HERE

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5speed
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Re: locked out of my forums

Post by 5speed » Sun Jan 21, 2018 1:16 pm

stevemaury wrote:
Sun Jan 21, 2018 4:08 am
Reinstall using the files from here.
will it over write what I have set up or will I lose everything?

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Mick
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Re: locked out of my forums

Post by Mick » Sun Jan 21, 2018 1:20 pm

Generally, yes.

You have another option though, speak to your host, it’s their software and server they should know how to fix it.
"The more connected we get the more alone we become" - Kyle Broflovski

There are no ‘threads’ in phpBB, they are topics.

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5speed
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Re: locked out of my forums

Post by 5speed » Sun Jan 21, 2018 1:23 pm

Mick wrote:
Sun Jan 21, 2018 1:20 pm
Generally, yes.

You have another option though, speak to your host, it’s their software and server they should know how to fix it.
thanks Mick.
I am a complete newbie to this whole thing.
I've worked on a website for 20 years but our site admin dealt with all this stuff.
So I will apologize now for all my upcoming stupid questions. :oops:
is there a tutorial here for installing, uploading the program from here.
I'm using godaddy as my host.

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Mick
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Re: locked out of my forums

Post by Mick » Sun Jan 21, 2018 1:28 pm

Everything you need is in the 3.2 User Guide. You will need full access to your server though.
"The more connected we get the more alone we become" - Kyle Broflovski

There are no ‘threads’ in phpBB, they are topics.

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5speed
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Re: locked out of my forums

Post by 5speed » Sun Jan 21, 2018 3:08 pm

well not sure what I did but I broke it good. lol

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