Support Request Template
What version of phpBB are you using?
What is your board's URL? https://ozbenz.net
Who do you host your board with?
How did you install your board?
I used the download package from phpBB.com
What is the most recent action performed on your board?
Please select your answer
Is registration required to reproduce this issue?
Do you have any MODs installed?
Do you have any extensions installed?
What extensions do you have installed?
What styles do you currently have installed?
What language(s) is your board currently using?
Which database type/version are you using?
What is your level of experience?
New to PHP but not phpBB
What username can be used to view this issue?
What password can be used to view this issue?
What actions did you take (updating your board; installing a MOD, style or extension; etc.) prior to this problem becoming noticeable?
Ordered SSL certificate from host. installed it, changed the appropriate cookie secure settings, changed the cookie as per recommended procedure, set the server settings to use https (forced). Set SSL port 443.
Please describe your problem.
2 issues have occurred.
1. users are now being logged out, even after clearing cache and cookies and attempting to login. When a user visits the login page after clearing cache etc, they receive the 'maximum login attempts" warning (attempts set to 5, but only one attempt is made).
user can enter the Q&A captcha and successfully login, or they can login and then on the next page navigation, they are automatically logged out.
issue 2 is more simple. Since the SSL certificate was installed and the changes made in the ACP, the smilies have disappeared and replaced with the question-mark filled boxes (takes a long time to load them also)
The forum category images on the main page have also disappeared. No changes were made to any of the filesystem locations or permissions for /files or /images. Unsure how this is occurring.
I elected to change the mod_rewrite setting, and it has made no difference. - I was not sure if it would make any difference though.
Styles were deactivated and reactivated, cache was cleared after each change. the DB has been repaired and optimized and this is the current status.
The hover link for the main website text, if clicked will logout the user, as it doesn't carry the session ID - before the SSL certificate was enabled, this did not logout a user using http.
I'm unsure if there needs to be any further changes on the host side, and I have raised a support ticket for this problem, but they have not been very helpful in trying to assist troubleshooting. the DNS maps to the correct IP, the SSL is enabled, the cookie setting is correct...
Not sure how to proceed from here.
Also now some random ajax errors are occurring when attempting to use the shortcut icon mod tools to delete user posts from the test user created for this issue.
That's the complete result of changing the cookie secure and forcing https and port 443, which is where things are at now, I have tried non forced, tried leaving it on port 80, tried no mod_rewrite but none of the toggles seems to make any difference except disabling the cookie secure and ssl certificate.
caches cleared etc ad infinitum. but that is the current state and as mentioned, unsure how to proceed to ensure the ssl remains functional and the smilies, icons etc load correctly. It's a mighty strange side-effect of enabling cookie secure.
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