SMTP + Gmail help

[oakhearted]

The emails arent coming through,

I am using Google Workspace for this.

[J. H. Rasmussen]

Found this link, it may be useful: https://support.google.com/a/answer/176600?hl=en

The settings you're using looks a little confusing, some places you indicate that you want to use SSL/TLS and other places you don't.

Here is the settings you should probably be using(partly based on the link i posted):

Standard SMTP(not using a secure connection)
SMTP server address and protocol: smtp-relay.gmail.com
SMTP server port: 25
SMTP username/password: [If required]
Verify SSL certificate: No
Verify SMTP peer name: No
Allow self-signed certificate: No

Secure SMTP with SSL/TLS:
SMTP server address and protocol(You may have to prepend the ssl:// or tls:// protocol to the address): smtp-relay.gmail.com
SMTP server port: 587 or 465
SMTP username/password: [If required]
Verify SSL certificate: [your choice]
Verify SMTP peer name: [your choice]
Allow self-signed certificate: Yes if certificate is self-signed otherwise No(No is probably the right choice in your case)

[oakhearted]

Found this link, it may be useful: https://support.google.com/a/answer/176600?hl=en

The settings you're using looks a little confusing, some places you indicate that you want to use SSL/TLS and other places you don't.

Here is the settings you should probably be using(partly based on the link i posted):

Standard SMTP(not using a secure connection)
SMTP server address and protocol: smtp-relay.gmail.com
SMTP server port: 25
SMTP username/password: [If required]
Verify SSL certificate: No
Verify SMTP peer name: No
Allow self-signed certificate: No

Secure SMTP with SSL/TLS:
SMTP server address and protocol(You may have to prepend the ssl:// or tls:// protocol to the address): smtp-relay.gmail.com
SMTP server port: 587 or 465
SMTP username/password: [If required]
Verify SSL certificate: [your choice]
Verify SMTP peer name: [your choice]
Allow self-signed certificate: Yes if certificate is self-signed otherwise No(No is probably the right choice in your case)

What do I put in the phpbb forums setting?

[J. H. Rasmussen]

What do I put in the phpbb forums setting?

The settings you want for you forum?

I don't understand the question, can you be a bit more specific about what settings you're referring to?

[J. H. Rasmussen]

You need to make sure that GENERAL > Email settings > Enable board-wide emails is enabled, beside of that you should probably use the settings you want to.

To test out your email configuration, you should probably try to send yourself an email. That's done by clicking the Send a test email button found in the GENERAL > Email settings part of the ACP.

[thecoalman]

The best way to test email is register an test account on your phpBB forum using the email address provided by this service or similar service.

https://www.mail-tester.com/

That service is designed to accept anything regardless of issues. In addition to determining if the email is sent it will also flag other issues that could prevent email from being delivered. For example if you have bad reverse DNS emails like that are dropped into a black hole. The recipient never gets it and the sender never receives error notification.

[EA117]

For the settings shown in your original screen shot, it is very unlikely that smtp.gmail.com is accepting any connections for port 25, the default non-secure SMTP port. As described in the "Use the Gmail STMP server" section of the link J. H. Rasmussen posted, you would need to use a secure port like 587. It is also unlikely that "hewan" is the correct SMTP authentication username.

If you are not using 2-step verification with your Gmail account, to use smtp.gmail.com you would also need to enable "access for less secure applications" in order to allow your Gmail account login to work over SMTP. If you are using 2-step verification with your Gmail account, then you will need to assign an App Password to allow your Gmail account login to work over SMTP.

Once you have your Gmail account enabled for SMTP access, the recommended phpBB settings:

• Use SMTP server for email: Yes
  SMTP server address and protocol: smtp.gmail.com (do not add any ssl:// or tls:// prefix)
  SMTP server port: 587
  Authentication method for SMTP: PLAIN
  SMTP username: hewan@hewan.org (assuming this is your Workplace email address)
  SMTP password: (the app password or account password assigned)
  Verify SSL certificate: No
  Verify SMTP peer name: No
  Allow self-signed certificate: No

The alternative described in the link J. H. Rasmussen posted is to use the Google Workspace SMTP relay service, as described in the "Use SMTP relay service (recommended)" section. You must enable this in your Google Workspace administration console, and assign the IP address of your web server as being the IP address authorized to send mail on your behalf.

Once you have the Google Workspace SMTP relay service setup to allow your phpBB web server's IP address, the recommended phpBB settings:

• Use SMTP server for email: Yes
  SMTP server address and protocol: smtp-relay.gmail.com (do not add any ssl:// or tls:// prefix)
  SMTP server port: 587
  Authentication method for SMTP: NONE
  SMTP username: blank/empty
  SMTP password: blank/empty
  Verify SSL certificate: No
  Verify SMTP peer name: No
  Allow self-signed certificate: No

[oakhearted]

The alternative described in the link J. H. Rasmussen posted is to use the Google Workspace SMTP relay service, as described in the "Use SMTP relay service (recommended)" section. You must enable this in your Google Workspace administration console, and assign the IP address of your web server as being the IP address authorized to send mail on your behalf.

Once you have the Google Workspace SMTP relay service setup to allow your phpBB web server's IP address, the recommended phpBB settings:

• Use SMTP server for email: Yes
  SMTP server address and protocol: smtp-relay.gmail.com (do not add any ssl:// or tls:// prefix)
  SMTP server port: 587
  Authentication method for SMTP: NONE
  SMTP username: blank/empty
  SMTP password: blank/empty
  Verify SSL certificate: No
  Verify SMTP peer name: No
  Allow self-signed certificate: No

I cannot see where the setting of this is, Can you describe this a bit more? I need screenshots possibly.

[stevemaury]

ACP, General, Client communication, Email settings