Can Not Login To My Board
Posted: Mon Jan 30, 2017 9:01 am
Support Request Template
What version of phpBB are you using? phpBB 3.2.0
What is your board's URL? http://www.ezyridermc.club/forum/
Who do you host your board with? godaddy
How did you install your board? I used a tool provided by my host
What is the most recent action performed on your board? Fresh Install
Is registration required to reproduce this issue? No
Do you have any MODs installed? No
Do you have any extensions installed? No
What styles do you currently have installed? Default
What language(s) is your board currently using? English
Which database type/version are you using? I Don't Know
What is your level of experience? New to PHP and phpBB
What actions did you take (updating your board; installing a MOD, style or extension; etc.) prior to this problem becoming noticeable? I've tried uninstalling and reinstalling through cpanel, I have no idea how to do it otherwise and GoDaddy is not providing any support to the issue due to it not being their software.
Please describe your problem. When I open the main page, I can clearly see my Admin Username registered at the bottom, but when I attempt to login to the same account I get the following message above a new login screen.
You have specified an incorrect username. Please check your username and try again. If you continue to have problems please contact the Board Administrator.
Seeing as how I am the board Administrator, I am now at a crossroad in which I can not pass.
How do I get my login to work if the only way to set an admin is the Installatron Applications Installer, and resetting the password does not work.
I have been dealing with this situation for 3 days now to no avail.
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What version of phpBB are you using? phpBB 3.2.0
What is your board's URL? http://www.ezyridermc.club/forum/
Who do you host your board with? godaddy
How did you install your board? I used a tool provided by my host
What is the most recent action performed on your board? Fresh Install
Is registration required to reproduce this issue? No
Do you have any MODs installed? No
Do you have any extensions installed? No
What styles do you currently have installed? Default
What language(s) is your board currently using? English
Which database type/version are you using? I Don't Know
What is your level of experience? New to PHP and phpBB
What actions did you take (updating your board; installing a MOD, style or extension; etc.) prior to this problem becoming noticeable? I've tried uninstalling and reinstalling through cpanel, I have no idea how to do it otherwise and GoDaddy is not providing any support to the issue due to it not being their software.
Please describe your problem. When I open the main page, I can clearly see my Admin Username registered at the bottom, but when I attempt to login to the same account I get the following message above a new login screen.
You have specified an incorrect username. Please check your username and try again. If you continue to have problems please contact the Board Administrator.
Seeing as how I am the board Administrator, I am now at a crossroad in which I can not pass.
How do I get my login to work if the only way to set an admin is the Installatron Applications Installer, and resetting the password does not work.
I have been dealing with this situation for 3 days now to no avail.
Generated by SRT Generator