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Forum unreadable following update from 3.1.10 to 3.2

Posted: Tue Jan 31, 2017 4:19 am
by buksida
Support Request Template
What version of phpBB are you using? phpBB 3.2.0
What is your board's URL? http://burmaboard.com/
Who do you host your board with? ASO
How did you install your board? I used the download package from phpBB.com
What is the most recent action performed on your board? Update from a previous version of phpBB3
Is registration required to reproduce this issue? No
Do you have any MODs installed? No
Do you have any extensions installed? Yes
What version of phpBB3 did you update from? phpBB 3.0-B1
What extensions do you have installed? Insert Template Code 0.1.0
Max-width switch 1.0.0
s9e/mediaembed 20161115
What styles do you currently have installed? prosilver
What language(s) is your board currently using? English
Which database type/version are you using? MariaDB
What is your level of experience? Experienced with PHP and phpBB
What actions did you take (updating your board; installing a MOD, style or extension; etc.) prior to this problem becoming noticeable? Updated from 3.1.10 to 3.2.0
Please describe your problem. Following the update (automatic) which went without error, the forum is now unreadable and has what looks like the topic icon repeated a thousand times across the page.

All menu bars are permanently open (cant close them), and there are code description lines displayed all over the place.
Generated by SRT Generator
bbd.jpg

Re: Forum unreadable following update from 3.1.10 to 3.2

Posted: Tue Jan 31, 2017 4:21 am
by P_I
This is a known issue with caching of CSS in your browser. To resolve it, press Ctrl+F5 to reload.

There is an open ticket on it, [PHPBB3-15058] At new feature release phpBB's CSS files should carry information for cache busting

Added: Your site loads fine for me.

Re: Forum unreadable following update from 3.1.10 to 3.2

Posted: Tue Jan 31, 2017 4:28 am
by buksida
Thanks for the quick reply, hard refreshed the browser and cleared forum cache and now it looks like this:
bbd2.jpg

Re: Forum unreadable following update from 3.1.10 to 3.2

Posted: Tue Jan 31, 2017 6:13 am
by buksida
Anyone know how I can fix the totally messed up CSS file that produces the display above?

Re: Forum unreadable following update from 3.1.10 to 3.2

Posted: Tue Jan 31, 2017 7:07 am
by janus_zonstraal
Try to disable the extensions or/and upload a fresh prosilver style packet.

Re: Forum unreadable following update from 3.1.10 to 3.2

Posted: Tue Jan 31, 2017 7:42 am
by buksida
Ok, that restored it to the vanilla phpBB colours/styles - so I guess the upgrade is more of a re-install since it deletes all of your css and style edits ... and deletes the side bar.

Re: Forum unreadable following update from 3.1.10 to 3.2

Posted: Tue Jan 31, 2017 11:53 am
by Mick
buksida wrote:
Tue Jan 31, 2017 7:42 am
so I guess the upgrade is more of a re-install since it deletes all of your css and style edits ... and deletes the side bar
Have a read of viewtopic.php?f=556&t=2376856#compatibility31

Re: Forum unreadable following update from 3.1.10 to 3.2

Posted: Wed Feb 01, 2017 1:45 am
by buksida
Thanks - it looks like I'll have to re-code all of the colour changes manually again then as the 'merge files' option completely screwed up the css files.

Re: Forum unreadable following update from 3.1.10 to 3.2

Posted: Wed Feb 01, 2017 4:12 pm
by MaGie70
Could this, e.g. the forum being unreadable, happen to any users of my forum? Should I inform the accordingly?

Re: Forum unreadable following update from 3.1.10 to 3.2

Posted: Wed Feb 01, 2017 4:14 pm
by janus_zonstraal
MaGie70 wrote:
Wed Feb 01, 2017 4:12 pm
Could this, e.g. the forum being unreadable, happen to any users of my forum? Should I inform the accordingly?

Yes

Re: Forum unreadable following update from 3.1.10 to 3.2

Posted: Wed Feb 01, 2017 5:06 pm
by Brf
janus_zonstraal wrote:
Wed Feb 01, 2017 4:14 pm
Yes

Why should MaGie70 inform users about buksida's problems upgrading?

Re: Forum unreadable following update from 3.1.10 to 3.2

Posted: Wed Feb 01, 2017 5:24 pm
by janus_zonstraal
Brf wrote:
Wed Feb 01, 2017 5:06 pm
janus_zonstraal wrote:
Wed Feb 01, 2017 4:14 pm
Yes

Why should MaGie70 inform users about buksida's problems upgrading?
That is not MaGie70 his/here question. ;)

Re: Forum unreadable following update from 3.1.10 to 3.2

Posted: Wed Feb 01, 2017 5:47 pm
by Brf
Then what do you think MaGie70's question is?
You cannot generalize and say that ever single board owner is going to have problems upgrading. There is no sense telling your users there will be problems if you do not know there will be problems.

Re: Forum unreadable following update from 3.1.10 to 3.2

Posted: Wed Feb 01, 2017 5:59 pm
by janus_zonstraal
Most of the users has cache problems after the update, so it is normal and useful to warn them.

Re: Forum unreadable following update from 3.1.10 to 3.2

Posted: Wed Feb 01, 2017 6:17 pm
by Lumpy Burgertushie
so far, I have not seen a single instance where the normal users have seen these problems after the owner updates. so far , it has only been the board owner/updater that has the css cache problem.

robert