Regular users cannot see forums

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HeyItsCami
Registered User
Posts: 4
Joined: Fri Mar 31, 2017 12:34 am

Regular users cannot see forums

Post by HeyItsCami »

Support Request Template
What version of phpBB are you using? phpBB 3.2.0
What is your board's URL? https://spotlight.cheria.us/forums
Who do you host your board with? IceGlow (technically hosted by Gigatux)
How did you install your board? I used the download package from phpBB.com
What is the most recent action performed on your board? Update from a previous version of phpBB3 (or clean install)
Is registration required to reproduce this issue? Yes
Do you have any MODs installed? No
Do you have any extensions installed? No
What version of phpBB3 did you update from? phpBB 3.1.9
What styles do you currently have installed? we_universal, flat-style
What language(s) is your board currently using? British English
Which database type/version are you using? MySQL 5
What is your level of experience? New to phpBB but not PHP
What username can be used to view this issue? No answer given
What password can be used to view this issue? No answer given
What actions did you take (updating your board; installing a MOD, style or extension; etc.) prior to this problem becoming noticeable? Complete re-install using generated backup.
Please describe your problem. Regular users cannot view any of the forums - they can't even see that they exist. Even after I removed all the permissions and set them all up again, the issue persisted. It is only happening for the "registered users" group which is the majority of my members. Users in groups designated as "staff" have no issues viewing the forums. Guests can view the forums properly too.

The message that is received is "This board has no forums."
Generated by SRT Generator

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Mick
Support Team Member
Support Team Member
Posts: 22108
Joined: Fri Aug 29, 2008 9:49 am
Location: Watching cricket.

Re: Regular users cannot see forums

Post by Mick »

HeyItsCami wrote:
Sat Apr 01, 2017 5:30 pm
What username can be used to view this issue? No answer given
What password can be used to view this issue? No answer given
It seems fine as a guest, can you supply the above so we can see what regular users see please?
"The more connected we get the more alone we become" - Kyle Broflovski

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HeyItsCami
Registered User
Posts: 4
Joined: Fri Mar 31, 2017 12:34 am

Re: Regular users cannot see forums

Post by HeyItsCami »

Mick wrote:
Sat Apr 01, 2017 5:38 pm
HeyItsCami wrote:
Sat Apr 01, 2017 5:30 pm
What username can be used to view this issue? No answer given
What password can be used to view this issue? No answer given
It seems fine as a guest, can you supply the above so we can see what regular users see please?
Actually, it ended up being my own fault.
Somehow, when I backed up the forums and moved it to it's own database instead of being with the rest of the main site, the members ended up missing from the "Registered users" group. When I added them to the group manually, everything started working again.

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