What version of phpBB are you using? phpBB 3.2.0
What is your board's URL? https://forum.thetechslugs.com
Who do you host your board with? Bluehost
How did you install your board? I used the download package from phpBB.com
What is the most recent action performed on your board? Update from a previous version of phpBB3
Is registration required to reproduce this issue? Yes
Do you have any MODs installed? No
Do you have any extensions installed? Yes
What version of phpBB3 did you update from? phpBB 3.1.8
What extensions do you have installed? VigiLink
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What styles do you currently have installed? prosilver
What language(s) is your board currently using? English
Which database type/version are you using? MySQL 5
What is your level of experience? New to phpBB but not PHP
What username can be used to view this issue? masterfire63
What password can be used to view this issue? test1234
What actions did you take (updating your board; installing a MOD, style or extension; etc.) prior to this problem becoming noticeable? I don't even know when this started. Users started complaining a few weeks ago about the below 2 issues. I have also been getting more recently though.
Please describe your problem. I am having an issue where my users can't receive their password reset emails.
- Sending activation/welcome emails via Bluehost SMTP, built in mail function, or SendGrid SMTP service I pay for.
- Resending Activation emails via the login screen via Bluehost SMTP, built in mail function, or SendGrid SMTP service I pay for.
- Sending reset password emails to people on my domain (domain of forum).
- Sending mass emails to people on my domain (domain of forum) ex. administrators.
- Sending reset password emails to anyone with an email off my domain (ex. @gmail, @aol) via Bluehost SMTP, built in mail function, or SendGrid SMTP service I pay for.
- Sending mass emails to anyone with an email off my domain (ex. @gmail, @aol) via Bluehost SMTP, built in mail function, or SendGrid SMTP service I pay for.
- https://sendgrid.com/docs/Integrate/Ope ... phpbb.html
- Using the built in mail function.
- Setting SMTP to "No"
The error log never shows anything when a user doesn't receive their password reset email or mass emails. The test email function works fine provided I enter my credentials SMTP username/password beforehand or if I use the built in mail function. Below attached are my current settings. Although, I am using an external SMTP provider, remember everything works with it as the other two methods. None of the three methods, however, are giving password resets or mass emails to work! Feel free to change the email on the account to test.
Generated by SRT Generator
I guess the mass emails don't have to work since I can build my own mailing list using the SQL data and users can opt out elsewhere. The password resets need to work though.....
(smtp username is blacked out, but present and correct)