Avatars do not work after Update

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Nerdmeetsyou
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Avatars do not work after Update

Post by Nerdmeetsyou » Sun Jun 18, 2017 7:48 pm

I have taken over a forum by only beeing provided the old database and files. And after updating and fixing a lot of problems I finally got it running. But there is one Problem remaining. And I hoped one of you could maybe help me with that: The avatars are not working.
Old uploaded avatars from the old site are not showing.
And if you upload a new one there is no error message, but then it just is not shown when going to the profile. Also it has not uploaded when looking into the sites FTP folders.

I'm pretty sure I set the Avatars to enabled and also set the permissions for all necessary folders to 777. Also I'm pretty sure I chose the right path for the folder.

Is there anything else this could be coming form?

The site is http://forum.councilofelrond.org

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Mick
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Re: Avatars do not work after Update

Post by Mick » Mon Jun 19, 2017 9:41 am

Is this the same with all browsers?
"The more connected we get the more alone we become" - Kyle Broflovski

Nerdmeetsyou
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Re: Avatars do not work after Update

Post by Nerdmeetsyou » Mon Jun 19, 2017 8:40 pm

At least in Chrome and Firefox.
But the strange thing is, I was just told by one of the users: They work in Tabtalk.

Nerdmeetsyou
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Re: Avatars do not work after Update

Post by Nerdmeetsyou » Mon Jun 19, 2017 8:40 pm

Is there any way I could provide additional information to help you analyse this problem? Maybe snipets from my database?

rxu
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Re: Avatars do not work after Update

Post by rxu » Tue Jun 20, 2017 2:00 am

Browsing your board made me think that you have avatars disabled in general. Try checking Enable avatars setting state at ACP/Avatar setting.

Nerdmeetsyou
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Re: Avatars do not work after Update

Post by Nerdmeetsyou » Wed Jun 21, 2017 6:22 pm

Here is a picture of my avatar settings:
https://www.dropbox.com/s/72u00hdgvckdq ... t.PNG?dl=0
I think they should be allright.

There is something else, I noticed.
I read somewhere on the forum, that if your avatars are activated it must read "1" in the user database sheet in the line of user_avatar_type. For my board all are set to "0".
Does this mean anything to you?

Toxyy
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Re: Avatars do not work after Update

Post by Toxyy » Wed Jun 21, 2017 9:34 pm

Could I have a link to a topic of your forum?
I am a web developer/administrator, specializing in forums. If you have work you need done or are too lazy to do, pm me!

Nerdmeetsyou
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Re: Avatars do not work after Update

Post by Nerdmeetsyou » Thu Jun 22, 2017 6:40 pm

Sure: http://forum.councilofelrond.org/viewto ... 118&t=2847
At least all the people who were Council Members should have avatars from before the update.

Toxyy
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Re: Avatars do not work after Update

Post by Toxyy » Thu Jun 22, 2017 6:50 pm

Where are your avatars stored?

Try enabling remote avatars/gallery avatars, or just enable everything to see if it works and if it does disable the things one by one that you don't want. Besides that, check your individual forum permissions/group permissions. Not sure if that will help but it's worth a shot.
I am a web developer/administrator, specializing in forums. If you have work you need done or are too lazy to do, pm me!

Nerdmeetsyou
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Re: Avatars do not work after Update

Post by Nerdmeetsyou » Sun Jul 02, 2017 9:14 pm

You can see the path for my avatars in my ftp here: https://www.dropbox.com/s/hevcmpifmjxg2 ... s.PNG?dl=0

I tried disabling and enabling everything like you said. Nothing happend.
If I upload an avatar, even in a brand new account, it does not show.
Also I cannot find anything wrong with my group permissions. For admins and regular users Avatars seem enabled there.

Nerdmeetsyou
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Re: Avatars do not work after Update

Post by Nerdmeetsyou » Tue Jul 04, 2017 8:50 pm

Avatars do not show in the browser and I'm unable to upload them.
BUT: All previously uploaded avatars from before the site tranfer are shown when viewing via Tapatalk.

Also if I upload a new avatar via the forum, it is not shown. Neither on the front end, nor if I view the account in the backend. Instead the default Avatar-GIF is shown in the Backend, or just nothing in the Front-end.
But if I check via ftp, the file got uploaded and is there.

I'm really confused what is wrong with my site.

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