Support Request Template
What version of phpBB are you using?
What is your board's URL? https://www.pgdp.net/phpBB3
Who do you host your board with?
How did you install your board?
I used the download package from phpBB.com
What is the most recent action performed on your board?
Update from a previous version of phpBB3
Is registration required to reproduce this issue?
Do you have any MODs installed?
Do you have any extensions installed?
What version of phpBB3 did you update from?
What MODs do you have installed?
(1) One of our own to allow the Site Description to contain HTML.
(2) Another of our own which puts the text of a PM into the notification email sent for the PM, which is isolated in pm.php
What extensions do you have installed?
(1) One of our own which adds two links into the page header navigation bar.
What styles do you currently have installed?
prosilver, Absolution, aero, Carbon, DP-subsilver (our own mod of AllanStyle-subsilver), ne-blackgreen, prosilver Special Edition, SE Square SE Square Left, Visio
What language(s) is your board currently using?
American English, Brazilian Portuguese, British English, Dutch casual, French, German Casual, Italian, Mexican Spanish Casual, Portuguese, Spanish Casual, Spanish Formal
Which database type/version are you using?
What is your level of experience?
Comfortable with PHP and phpBB
What username can be used to view this issue?
Probably none, as the problem applies to only a few users. And the users for whom we know it is happening have administrative privileges. If you really do need to login, using an unprivileged account of course, let me know via PM or email and I'll register one for you.
What password can be used to view this issue?
What actions did you take (updating your board; installing a MOD, style or extension; etc.) prior to this problem becoming noticeable?
Those users who have the problem started complaining shortly after the upgrade to phpBB 3.2. Most users do not seem to have the problem.
Please describe your problem.
Some users who are subscribed to some topics receive too many notifications via email of new posts to the topic. Suppose there are 5 new posts to the topic before they see the notification that someone has posted. Although they should only get one notification until they have visited the topic, they may get notified for each of those new posts.
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