I'm attempting to help out a friend who has a phpBB 3.0.10 forum which has been disabled. The information provided by the Hosting provider is as follows:
Version 3.0.10 Located in /htdocs/forums
needs updated to Current Version 3.2.0
So my intention is to perform an upgrade to 3.2.0, however, given that the forum has been disabled, I can't access the ACP (Administrator Control Panel). So I've attempted to install the STK following the instructions found here:
https://www.phpbb.com/support/stk/index ... de=install
The instructions appear simple.
I have downloaded the STK, then uploaded that package onto the server. The STK package which consists of the stk directory and the contrib directory into the forum's root directory. Check - I can see that I've done that.To install the Support Toolkit, upload the complete "stk" directory into your forum's root directory on your server (the one containing a file named "config.php"). Once you have uploaded the directory into the correct place, point your browser towards the toolkit to access it (http://www.example.com/phpBB/stk/). In the "contrib" folder you will find some additional installation instructions (in the MODX format) which will allow you to better integrate the STK with your phpBB installation.
However, "pointing my browser to the toolkit" does not appear to work. I don't get anything except a 404 message. Hence my very basic question to the forums.
If the format is http://www.example.com/phpBB/stk/ then I would expect the following to work: http://xxxxxxx.netsolhost.com/forums/stk/
(because the phpBB was installed in the /forums folder, and I have then placed the STK directory into the /forums/stk location). The config.php file is in the /forums folder.
However, if I enter http://xxxxxxx.netsolhost.com/forums/stk/ into my browser, instead it simply produces a 404 error. It doesn't give me the opportunity to access the STK, which I was hoping to use as a mechanism for starting the upgrade.
I feel like I'm missing something extremely basic. Can anyone offer some suggestions please? Given that I can't access the ACP, my only other recourse (as I understand it) is to use the STK.
Thanks in advance,