Users can't log in

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FreeBaGeL
Registered User
Posts: 76
Joined: Wed Mar 23, 2005 8:50 pm

Users can't log in

Post by FreeBaGeL »

I recently upgraded from 3.0.8 to 3.2.1. Everything appeared to go well except no users can log in to their account, including me (admin).

When attempting to login with the correct password we all get the message: "You have specified an incorrect password. Please check your password and try again. If you continue to have problems please contact the Board Administrator."

When attempting to reset password it says it sent a new password via email, but no email shows up.
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janus_zonstraal
Registered User
Posts: 4852
Joined: Sat Aug 30, 2014 1:30 pm

Re: Users can't log in

Post by janus_zonstraal »

Sorry! My English is bat ;) !!!
FreeBaGeL
Registered User
Posts: 76
Joined: Wed Mar 23, 2005 8:50 pm

Re: Users can't log in

Post by FreeBaGeL »

whoops, misclick
Last edited by FreeBaGeL on Fri Oct 13, 2017 8:05 pm, edited 2 times in total.
FreeBaGeL
Registered User
Posts: 76
Joined: Wed Mar 23, 2005 8:50 pm

Re: Users can't log in

Post by FreeBaGeL »

Support Request Template
What version of phpBB are you using? phpBB 3.2.1
What is your board's URL? http://www.clan-loh.com/forums/
Who do you host your board with? dreamhost
How did you install your board? I used the download package from phpBB.com
What is the most recent action performed on your board? Update from a previous version of phpBB3
Is registration required to reproduce this issue? Yes
Do you have any MODs installed? No
Do you have any extensions installed? No
What version of phpBB3 did you update from? phpBB 3.0.11
What styles do you currently have installed? None
What language(s) is your board currently using? English
Which database type/version are you using? MySQL 5
What is your level of experience? Comfortable with PHP and phpBB
What username can be used to view this issue? No answer given
What password can be used to view this issue? No answer given
What actions did you take (updating your board; installing a MOD, style or extension; etc.) prior to this problem becoming noticeable? Updated board following upgrade instructions.
Please describe your problem. I recently upgraded from 3.0.11 to 3.2.1. Everything appeared to go well except no users can log in to their account, including me (admin).

When attempting to login with the correct password we all get the message: "You have specified an incorrect password. Please check your password and try again. If you continue to have problems please contact the Board Administrator."

When attempting to reset password it says it sent a new password via email, but no email shows up.
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User avatar
janus_zonstraal
Registered User
Posts: 4852
Joined: Sat Aug 30, 2014 1:30 pm

Re: Users can't log in

Post by janus_zonstraal »

Sorry! My English is bat ;) !!!
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