possibly switching to a new host, need feedback

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HiFiKabin
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Re: possibly switching to a new host, need feedback

Post by HiFiKabin » Wed Nov 01, 2017 6:19 pm

Jason Fowler wrote:
Wed Nov 01, 2017 6:10 pm
@stevemaury. I tried sending you a PM and it's still sitting in my outbox unsent... I am have no luck today. What the hell am I doing wrong now?
PM's stay on the outbox until it is read, and only then does it go into sent items

Also no one can see what is in your cPanel without your log on details, and you should only give those to someone you totally trust.

Jason Fowler
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Re: possibly switching to a new host, need feedback

Post by Jason Fowler » Wed Nov 01, 2017 6:25 pm

Agreed, I assumed since steve is a member of the support team, and this is a brand-new account with nothing really to lose, I could trust him to have a look. I need to know if this mess is even worth trying to fix, or if I should get Bluehost to delete everything and start fresh with a new phpbb download.

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Elias
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Re: possibly switching to a new host, need feedback

Post by Elias » Wed Nov 01, 2017 7:13 pm

Jason Fowler wrote:
Wed Nov 01, 2017 4:27 pm
I tried making backup copies to my pc from myphpadmin (sql server). It did not seem to be working, what I was actually doing was copying file to my file manager!
First, to backup your files use a FTP program. Do not use the File Manager in your cPanel.
Read the requirements of the following article and then read the Backup section.
Knowledge Base - Transferring Your Board to a New Host or Domain
It will explain how to backup the files and the database.
Elias wrote:
Wed Nov 01, 2017 4:55 pm
Where in your directory is your forum installed?
Seems you installed it in your root which makes it even harder to clean those files.
Jason Fowler wrote:
Wed Nov 01, 2017 6:25 pm
this is a brand-new account with nothing really to lose, I could trust him to have a look. I need to know if this mess is even worth trying to fix, or if I should get Bluehost to delete everything and start fresh with a new phpbb download.
Seeing you have 14 posts, i suggest you to delete everything and start over.

Download the files from here.
Upload them to your host with the FTP program. [ Knowledge Base - FTP ]
And install your phpBB forum.

Thanks
"Mystery creates wonder, and wonder is the basis of man's desire to understand." - Neil Armstrong
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Mick
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Re: possibly switching to a new host, need feedback

Post by Mick » Thu Nov 02, 2017 12:14 pm

Jason Fowler wrote:
Wed Nov 01, 2017 6:25 pm
I assumed since steve is a member of the support team
Yes but we are all over the world and volunteers so he could even be in bed. You shouldn’t PM staff members for support unless invited.
ngaia wrote:
Wed Nov 01, 2017 4:07 pm
even sharing host experience is not allow?
Not in support, these support forums are for phpBB support only. If you have an issue please start your own topic.
"The more connected we get the more alone we become" - Kyle Broflovski

There are no ‘threads’ in phpBB, they are topics.
Forza Garibaldi

Jason Fowler
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Re: possibly switching to a new host, need feedback

Post by Jason Fowler » Thu Nov 02, 2017 3:55 pm

I posted in the 3.2 support forum because I had a question about what to do about my phpbb problem. I thought it was the appropriate place, as it was a general question and I was being careful to put it in the right place. I'm new here, and new to phpbb, and lost. Elias gave me a helpful response, and I thank him for that. I apologize for anything I've done wrong, but honestly, both times I've posted a question, they were not in the correct place, and I'm honestly confused as to where to post my questions. I described my problem in detail, and it seemed like a phpbb support question to me. If you would direct me to where a new user could post a question safely, I would be glad to go and post there. Some experienced users did attempt to help me, and I appreciate that... But as a new user, I need guidance, apparently. I read the "read me" section carefully before I posted, and saw no indication that I was posting in the wrong place. I apologize.

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Mick
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Re: possibly switching to a new host, need feedback

Post by Mick » Thu Nov 02, 2017 4:04 pm

@Jason Fowler: If you see my reply it wasn’t to you, you’re fine where you are. But, as has been said, we cannot help you find a host that’s why we recommend you visit WebHostingTalk.
"The more connected we get the more alone we become" - Kyle Broflovski

There are no ‘threads’ in phpBB, they are topics.
Forza Garibaldi

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