Can't get to Change Password page

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Mick
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Re: Can't get to Change Password page

Post by Mick »

Please fill out the Support Request Template and post it back here to enable us to assist you better.
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Elias
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Re: Can't get to Change Password page

Post by Elias »

Maybe the Module was disabled.

ACP > System > Module Management > User Control Panel

Make sure the profile Module is enabled.

Thanks
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Mick
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Re: Can't get to Change Password page

Post by Mick »

accs-p wrote: Sun Nov 19, 2017 6:36 am How did you install your board? I used a tool provided by my host - CPanel
Be aware we don’t recommend using host one-click installs, it isn’t our code and we can’t fully support it. There are many cases of such issues with one-click installers and updaters on here. Before you go any further I suggest you delete your board and reinstall with the files downloaded from here.
  • "The more connected we get the more alone we become" - Kyle Broflovski©
  • "The good news is hell is just the product of a morbid human imagination.
    The bad news is, whatever humans can imagine, they can usually create.
    " - Harmony Cobel
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stevemaury
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Re: Can't get to Change Password page

Post by stevemaury »

If it used to work but no longer does, I would suspect one of your very numerous extensions. Do you really need all those?

I would deactivate them all, and see if the problem resolves. If it does, add them back one at a time until you find the culprit. Be aware that the issue might be the interaction of two (or more) extensions.
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