Multiple errors

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victorian
Registered User
Posts: 4
Joined: Wed Jan 17, 2018 12:10 am

Multiple errors

Post by victorian » Wed Jan 17, 2018 12:20 am

Support Request Template
What version of phpBB are you using? phpBB 3.2.2
What is your board's URL? http://indivisibleforums.com
Who do you host your board with? internal
How did you install your board? I used the download package from phpBB.com
What is the most recent action performed on your board? Fresh Install
Is registration required to reproduce this issue? Yes
Do you have any MODs installed? No
Do you have any extensions installed? No
What styles do you currently have installed? prosilver
What language(s) is your board currently using? English
Which database type/version are you using? MariaDB
What is your level of experience? New to PHP and phpBB
What username can be used to view this issue? test01
What password can be used to view this issue? wer5pe6667
What actions did you take (updating your board; installing a MOD, style or extension; etc.) prior to this problem becoming noticeable? None
Please describe your problem. Thanks in advance for your help. I believe that this all or in part a permissions problem. I don't know how/where to fix.
Steps to create the problem:
1) Log in as: test01
2) Launch User Control Panel
3) On Overview tab select Manage Subscriptions, result: HTTP 500 error
4) Go back to previous page, User Control Panel
5) Select Profile tab, result: phpBB Debug] PHP Warning: in file [ROOT]/vendor/s9e/text-formatter/src/Configurator.php on line 5224: file_put_contents(./cache/production//s9e_renderer_c88230f0bab00298235c91f902237221065d2975.php): failed to open stream: Permission denied
[phpBB Debug] PHP Warning: in file [ROOT]/vendor/s9e/text-formatter/src/Configurator.php on line 5227: include(./cache/production//s9e_renderer_c88230f0bab00298235c91f902237221065d2975.php): failed to open stream: No such file or directory
[phpBB Debug] PHP Warning: in file [ROOT]/vendor/s9e/text-formatter/src/Configurator.php on line 5227: include(): Failed opening './cache/production//s9e_renderer_c88230f0bab00298235c91f902237221065d2975.php' for inclusion (include_path='.:/usr/share/php')
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david63
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Posts: 13512
Joined: Thu Dec 19, 2002 8:08 am
Location: Lancashire, UK
Name: David Wood
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Re: Multiple errors

Post by david63 » Wed Jan 17, 2018 1:00 am

What are the folder permissions of your cache folder?
David
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victorian
Registered User
Posts: 4
Joined: Wed Jan 17, 2018 12:10 am

Re: Multiple errors

Post by victorian » Wed Jan 17, 2018 3:13 pm

When viewed from my FTP app, they are 0777 for the cache directory.

The group and owner is set to 33

I can open the cache folder and create a new file and it's permissions are set to 0644.

The group and owner is set to 5016 and 5014

I checked the permissions based upon this article and they match:

https://www.phpbb.com/support/docs/en/3 ... rmissions/

victorian
Registered User
Posts: 4
Joined: Wed Jan 17, 2018 12:10 am

Re: Multiple errors

Post by victorian » Thu Jan 18, 2018 12:04 am

I get a no permission error when I try to create a file in the cache/production/ folder. The owner and group are 33 and the octal is 0755.

victorian
Registered User
Posts: 4
Joined: Wed Jan 17, 2018 12:10 am

Re: Multiple errors

Post by victorian » Thu Jan 18, 2018 7:35 pm

I changed the owner of the production directory and all subs to 5014 and now all seems to be working.

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