[SPLIT FROM] ACP Blank page after new install

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Jeumpanews
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Re: [SPLIT FROM] ACP Blank page after new install

Post by Jeumpanews » Wed Feb 07, 2018 9:40 am

Here is what I found out as my problem. I was using IE 7 as my browser and the board wouldn't work for me. In fact it didn't allow me to login so I couldn't get into the ACP. I downloaded Firefox and wow it came right in as it should. So I'll have to go back to my IE 7 and find out why it's not allowing me to log in. I just wanted to say thanks for everyones ideas and your help.
Link: viewtopic.php?f=46&t=718135#p4019085

Can browser compatibality be an issue? Can my browser caused it?
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Re: [SPLIT FROM] ACP Blank page after new install

Post by Mick » Wed Feb 07, 2018 9:46 am

Who knows? Do some testing with other browsers.
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Re: [SPLIT FROM] ACP Blank page after new install

Post by Jeumpanews » Wed Feb 07, 2018 9:52 am

Mick wrote:
Wed Feb 07, 2018 9:46 am
Who knows? Do some testing with other browsers.
I just did, edge, chrome and firefox, all works fine except to ACP :D

I cleared the cache and redo but same result
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KevC
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Re: [SPLIT FROM] ACP Blank page after new install

Post by KevC » Wed Feb 07, 2018 9:53 am

Jeumpanews wrote:
Wed Feb 07, 2018 9:29 am
Hello again, I try a fresh install every step of the way, same results. Although the server is slow today but I did the installation as instructed.

The result:
Image

I still don't know why access to ACP is denied because I don't have administrative permission
Image

Any clues? :roll:

Thank you
Wait. That's a different issue. That's not a blank page. Is that what you've been getting all this time?


That says you don't have admin permissions. If you look in the top right, that's because you're not logged in. That's a cookie issue.
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Re: [SPLIT FROM] ACP Blank page after new install

Post by Jeumpanews » Wed Feb 07, 2018 10:03 am

KevC wrote:
Wed Feb 07, 2018 9:53 am
Jeumpanews wrote:
Wed Feb 07, 2018 9:29 am
Hello again, I try a fresh install every step of the way, same results. Although the server is slow today but I did the installation as instructed.

The result:
Image

I still don't know why access to ACP is denied because I don't have administrative permission
Image

Any clues? :roll:

Thank you
Wait. That's a different issue. That's not a blank page. Is that what you've been getting all this time?


That says you don't have admin permissions. If you look in the top right, that's because you're not logged in. That's a cookie issue.
The first image I took after I failed to access the ACP from a different tab. After I can't access the ACP and turn blank, I try logging out, clear the board cookie. I closed the tab.

I get to the finished install tab, on curiosity I press the access to the ACP and I got the one saying access denied because of administrative permission.
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Re: [SPLIT FROM] ACP Blank page after new install

Post by KevC » Wed Feb 07, 2018 10:07 am

You're not logged in on the second screenshot, that's why you don't have admin permissions.
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Re: [SPLIT FROM] ACP Blank page after new install

Post by Jeumpanews » Wed Feb 07, 2018 10:08 am

this is what I see now:

Image

on this link: http://forum.jeumpanews.com/adm/index.p ... dffe39db64
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Re: [SPLIT FROM] ACP Blank page after new install

Post by Jeumpanews » Wed Feb 07, 2018 10:12 am

KevC wrote:
Wed Feb 07, 2018 10:07 am
You're not logged in on the second screenshot, that's why you don't have admin permissions.
I know, I just want to see what is the result at the time. Can you give a try, accessing my forum, I can send my username and pass through PM if you allow me
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Re: [SPLIT FROM] ACP Blank page after new install

Post by KevC » Wed Feb 07, 2018 10:18 am

Yeah go for it
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Re: [SPLIT FROM] ACP Blank page after new install

Post by Jeumpanews » Wed Feb 07, 2018 10:23 am

KevC wrote:
Wed Feb 07, 2018 10:18 am
Yeah go for it
Thank you. I send the username & pass
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Re: [SPLIT FROM] ACP Blank page after new install

Post by KevC » Wed Feb 07, 2018 10:25 am

I accessed the ACP with no problem.
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Re: [SPLIT FROM] ACP Blank page after new install

Post by Jeumpanews » Wed Feb 07, 2018 10:30 am

KevC wrote:
Wed Feb 07, 2018 10:25 am
I accessed the ACP with no problem.
Yes, Robert also tried it and can access without any problem to any page on ACP and even appoint me as an admin as well :roll:

I tried with the new username and pass, I still got blank when accessing the ACP
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Re: [SPLIT FROM] ACP Blank page after new install

Post by KevC » Wed Feb 07, 2018 10:31 am

Might be a browser issue then. If it's not allowing cookies for some reason it won't work. You might be able to actively white-list a cookie from that address.
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Re: [SPLIT FROM] ACP Blank page after new install

Post by Jeumpanews » Wed Feb 07, 2018 10:37 am

KevC wrote:
Wed Feb 07, 2018 10:31 am
Might be a browser issue then. If it's not allowing cookies for some reason it won't work. You might be able to actively white-list a cookie from that address.
If I uninstall and re-install a new firefox can that help? Besides that, I used Avast anti virus and my PC is running on Windows 10.

How can I whitelist a cookie on my browser?
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Re: [SPLIT FROM] ACP Blank page after new install

Post by KevC » Wed Feb 07, 2018 10:45 am

No idea but it's clearly working so the problem must be with your PC.
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