Inactive user reminder not sending email

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solas
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Inactive user reminder not sending email

Post by solas » Mon Feb 05, 2018 8:47 pm

I have an issue where the bulk inactive user reminder email is not being sent.

Registration emails are working, and emails for 'force user to reactivate.

Any ideas?

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</Solidjeuh>
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Re: Inactive user reminder not sending email

Post by </Solidjeuh> » Mon Feb 05, 2018 9:17 pm

I guess this is an extension? You need to ask support in the topic of that extension :)

solas
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Re: Inactive user reminder not sending email

Post by solas » Mon Feb 05, 2018 10:48 pm

No it's a standard function of the backend admin.
Users and groups tab, then inactive users. There's a list of all inactive users there... with checkboxes. You can select any number of inactive users, and select 'remind' from the drop down.

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</Solidjeuh>
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Re: Inactive user reminder not sending email

Post by </Solidjeuh> » Tue Feb 06, 2018 12:42 am

solas wrote:
Mon Feb 05, 2018 10:48 pm
No it's a standard function of the backend admin.
Users and groups tab, then inactive users. There's a list of all inactive users there... with checkboxes. You can select any number of inactive users, and select 'remind' from the drop down.
Aah sorry, because there is also an extension with the same name :)
Is mass mail working? My previous host had a mailing limit ..

solas
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Re: Inactive user reminder not sending email

Post by solas » Tue Feb 06, 2018 11:13 am

I'm only emailing one person....

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ToiX3
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Re: Inactive user reminder not sending email

Post by ToiX3 » Tue Feb 06, 2018 11:55 am

If you set the Email Package Size to zero on the Email Settings page, phpBB send Email immediately and does not queue up the emails.
Caffeine-addicted

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Lumpy Burgertushie
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Re: Inactive user reminder not sending email

Post by Lumpy Burgertushie » Tue Feb 06, 2018 4:20 pm

solas wrote:
Tue Feb 06, 2018 11:13 am
I'm only emailing one person....
not really, if you are selecting multiple inactive users ( you did ask about bulk emailing ) then the system is sending out bulk email to accomplish the task.


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Kigana
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Re: Inactive user reminder not sending email

Post by Kigana » Mon Jul 16, 2018 10:01 am

I have the same issue, even if I set the Email Package Size to Zero.

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Mick
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Re: Inactive user reminder not sending email

Post by Mick » Mon Jul 16, 2018 10:14 am

Please start you own topic with the Support Request Template and screen caps of your email settings.
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