Notifications don't show in notification alert section unless the notification sends an email

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menz01
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Notifications don't show in notification alert section unless the notification sends an email

Post by menz01 » Tue Feb 13, 2018 12:19 am

Please correct me if I understanding this wrong... If I have my notification settings to notification but not email, I should get a visual alert of a number in my notification alert section on the home screen after I log in and if I have my notification settings to notification and email I should get all that and an email as well

So if I am understanding this correctly then my issue is visual alert notification on the home page only is working when I have the settings for both notification and email. If I have it set for notification only I do not get the visual alert on the home page

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stevemaury
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Re: Notifications don't show in notification alert section unless the notification sends an email

Post by stevemaury » Tue Feb 13, 2018 1:57 am

Correct, other than the incrementing of the Notifications count.
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menz01
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Re: Notifications don't show in notification alert section unless the notification sends an email

Post by menz01 » Tue Feb 13, 2018 2:08 am

so then there is an issue with my board then. i have notifications set to "notification" and not email and i am not getting notified. my notifications only work if i set it to notify and email

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stevemaury
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Re: Notifications don't show in notification alert section unless the notification sends an email

Post by stevemaury » Tue Feb 13, 2018 3:24 am

Please fill out the Support Request Template and post it back here to enable us to assist you better.
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menz01
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Re: Notifications don't show in notification alert section unless the notification sends an email

Post by menz01 » Tue Feb 13, 2018 1:40 pm

retesting.... will update soon

menz01
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Re: Notifications don't show in notification alert section unless the notification sends an email

Post by menz01 » Sun Feb 18, 2018 12:26 am

if it is necessary, this topic may be closed. issue is resolved so far after a necessary rebuild

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