HTTP 500 Error

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uygar2580
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HTTP 500 Error

Post by uygar2580 » Wed Feb 21, 2018 6:35 pm

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Please describe your problem.

Can't reach site, gives HTTP 500 error. Only FTP accessible. Here is the error log. Tried clearing cache folder on FTP but no chance.

I'm fixing that issue with uploading fresh files but its better to know why this is happening.

Code: Select all

21-Feb-2018 20:25:51 Europe/Istanbul] PHP Fatal error:  Uncaught exception 'ReflectionException' with message 'Class phpbb\cache\driver\file does not exist' in /home/dheproje/public_html/vendor/symfony/dependency-injection/ContainerBuilder.php:919
Stack trace:
#0 /home/dheproje/public_html/vendor/symfony/dependency-injection/ContainerBuilder.php(919): ReflectionClass->__construct('phpbb\\cache\\dri...')
#1 /home/dheproje/public_html/vendor/symfony/dependency-injection/ContainerBuilder.php(463): Symfony\Component\DependencyInjection\ContainerBuilder->createService(Object(Symfony\Component\DependencyInjection\Definition), Object(SplObjectStorage), 'cache.driver')
#2 /home/dheproje/public_html/common.php(132): Symfony\Component\DependencyInjection\ContainerBuilder->get('cache.driver')
#3 /home/dheproje/public_html/index.php(23): include('/home/dheproje/...')
#4 {main}
  thrown in /home/dheproje/public_html/vendor/symfony/dependency-injection/ContainerBuilder.php on line 919

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Lumpy Burgertushie
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Re: HTTP 500 Error

Post by Lumpy Burgertushie » Wed Feb 21, 2018 6:49 pm

exactly how did you update? which update package did you download?

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Re: HTTP 500 Error

Post by david63 » Wed Feb 21, 2018 6:53 pm

I have no problem accessing your site without errors
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Re: HTTP 500 Error

Post by RMcGirr83 » Wed Feb 21, 2018 6:56 pm

Probably because the OP did this
I'm fixing that issue with uploading fresh files but its better to know why this is happening.
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uygar2580
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Re: HTTP 500 Error

Post by uygar2580 » Wed Feb 21, 2018 8:59 pm

Lumpy Burgertushie wrote:
Wed Feb 21, 2018 6:49 pm
exactly how did you update? which update package did you download?

robert
With complete package. I found turkish complete package from official partner of phpbb community. https://www.phpbbturkey.com/downloads/

Issue shows up randomly. Second one happened yesterday.

In first time, my version was 3.2.1, I downloaded 3.2.2 complete for fix and update same time.

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Lumpy Burgertushie
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Re: HTTP 500 Error

Post by Lumpy Burgertushie » Wed Feb 21, 2018 10:10 pm

well, it probably happened because the first time you did not use the complete package. if you used the auto update method that is not working properly for this update and /or some of the files did not get uploaded properly the first time.

therefore, when you uploaded all the files from the complete package it fixed it.


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uygar2580
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Re: HTTP 500 Error

Post by uygar2580 » Sun Mar 18, 2018 11:18 am

It happened again. Then you recommend do full install ?

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Re: HTTP 500 Error

Post by stevemaury » Sun Mar 18, 2018 1:31 pm

You don't need to "install" anything. Follow this - https://www.phpbb.com/support/docs/en/3 ... ating-32x/

I also note that a 500 error is a server error. What do your hosts error logs show?
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uygar2580
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Re: HTTP 500 Error

Post by uygar2580 » Sun Mar 18, 2018 7:32 pm

My last logs;

Code: Select all

[18-Mar-2018 22:26:00 Europe/Istanbul] PHP Fatal error:  Class 'phpbb\cache\driver\file' not found in /home/dheproje/public_html/cache/production/container_4335734bbdd20f586549a504dff5f80c.php on line 624
[18-Mar-2018 22:26:00 Europe/Istanbul] PHP Fatal error:  Class 'phpbb\cache\driver\file' not found in /home/dheproje/public_html/cache/production/container_4335734bbdd20f586549a504dff5f80c.php on line 624
[18-Mar-2018 22:26:02 Europe/Istanbul] PHP Fatal error:  Class 'phpbb\cache\driver\file' not found in /home/dheproje/public_html/cache/production/container_4335734bbdd20f586549a504dff5f80c.php on line 624
[18-Mar-2018 22:26:02 Europe/Istanbul] PHP Fatal error:  Class 'phpbb\cache\driver\file' not found in /home/dheproje/public_html/cache/production/container_4335734bbdd20f586549a504dff5f80c.php on line 624
[18-Mar-2018 22:26:08 Europe/Istanbul] PHP Fatal error:  Class 'phpbb\cache\driver\file' not found in /home/dheproje/public_html/cache/production/container_4335734bbdd20f586549a504dff5f80c.php on line 624
[18-Mar-2018 22:26:09 Europe/Istanbul] PHP Fatal error:  Class 'phpbb\cache\driver\file' not found in /home/dheproje/public_html/cache/production/container_4335734bbdd20f586549a504dff5f80c.php on line 624
[18-Mar-2018 22:26:16 Europe/Istanbul] PHP Fatal error:  Class 'phpbb\cache\driver\file' not found in /home/dheproje/public_html/cache/production/container_4335734bbdd20f586549a504dff5f80c.php on line 624
[18-Mar-2018 22:26:17 Europe/Istanbul] PHP Fatal error:  Class 'phpbb\cache\driver\file' not found in /home/dheproje/public_html/cache/production/container_4335734bbdd20f586549a504dff5f80c.php on line 624
[18-Mar-2018 22:28:40 Europe/Istanbul] PHP Fatal error:  Class 'phpbb\cache\driver\file' not found in /home/dheproje/public_html/cache/production/container_4335734bbdd20f586549a504dff5f80c.php on line 624
[18-Mar-2018 22:29:02 Europe/Istanbul] PHP Fatal error:  Class 'phpbb\cache\driver\file' not found in /home/dheproje/public_html/cache/production/container_4335734bbdd20f586549a504dff5f80c.php on line 624
[18-Mar-2018 22:29:16 Europe/Istanbul] PHP Fatal error:  Class 'phpbb\cache\driver\file' not found in /home/dheproje/public_html/cache/production/container_4335734bbdd20f586549a504dff5f80c.php on line 624
[18-Mar-2018 22:29:18 Europe/Istanbul] PHP Fatal error:  Class 'phpbb\cache\driver\file' not found in /home/dheproje/public_html/cache/production/container_4335734bbdd20f586549a504dff5f80c.php on line 624
[18-Mar-2018 22:29:24 Europe/Istanbul] PHP Fatal error:  Class 'phpbb\cache\driver\file' not found in /home/dheproje/public_html/cache/production/container_4335734bbdd20f586549a504dff5f80c.php on line 624

uygar2580
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Re: HTTP 500 Error

Post by uygar2580 » Sun Mar 18, 2018 7:35 pm

And this is the log of after clearing cache from ftp;

Code: Select all

[18-Mar-2018 22:33:15 Europe/Istanbul] PHP Fatal error:  Uncaught exception 'ReflectionException' with message 'Class phpbb\cache\driver\file does not exist' in /home/dheproje/public_html/vendor/symfony/dependency-injection/ContainerBuilder.php:919
Stack trace:
#0 /home/dheproje/public_html/vendor/symfony/dependency-injection/ContainerBuilder.php(919): ReflectionClass->__construct('phpbb\\cache\\dri...')
#1 /home/dheproje/public_html/vendor/symfony/dependency-injection/ContainerBuilder.php(463): Symfony\Component\DependencyInjection\ContainerBuilder->createService(Object(Symfony\Component\DependencyInjection\Definition), Object(SplObjectStorage), 'cache.driver')
#2 /home/dheproje/public_html/common.php(132): Symfony\Component\DependencyInjection\ContainerBuilder->get('cache.driver')
#3 /home/dheproje/public_html/index.php(23): include('/home/dheproje/...')
#4 {main}
  thrown in /home/dheproje/public_html/vendor/symfony/dependency-injection/ContainerBuilder.php on line 919

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Lumpy Burgertushie
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Re: HTTP 500 Error

Post by Lumpy Burgertushie » Sun Mar 18, 2018 7:37 pm

that tells you that you are missing some files.

you need to upload all of the files again to make sure you have them all in place.
except for the blank config.php file and the folder named install


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uygar2580
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Re: HTTP 500 Error

Post by uygar2580 » Sun Mar 18, 2018 7:39 pm

Thank you, is it ok for upload files from here which already language installed ?

https://www.phpbbturkey.com/downloads/

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Lumpy Burgertushie
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Re: HTTP 500 Error

Post by Lumpy Burgertushie » Sun Mar 18, 2018 7:48 pm

I would get the files from here. that way you know they are correct. be sure to get the full package, do NOT get any of the update/changed files type packages. If you already have the turkish language pack installed, it will stay installed. uploading files will not remove it or overwrite it.

just FYI, when uploading files/folders, the only thing that will ever overwrite something is if they have tghe exact same filename.
folders always simply merge so there is no overwriting of the actual folder.


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uygar2580
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Re: HTTP 500 Error

Post by uygar2580 » Sun Mar 18, 2018 8:02 pm

It's done, thanks.

Uploaded complete pack. Deleted "vendor" and "cache" folder from ftp, config.php, images, files, and store files from package. Uploaded with "don't overwrite if files newer" or something like it i dont remember :) .

Everything running normal right now.

uygar2580
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Re: HTTP 500 Error

Post by uygar2580 » Tue Mar 27, 2018 7:09 pm

happened again :(

Code: Select all

[27-Mar-2018 21:57:54 Europe/Istanbul] PHP Fatal error:  Class 'phpbb\cache\driver\file' not found in /home/dheproje/public_html/cache/production/container_4335734bbdd20f586549a504dff5f80c.php on line 624
[27-Mar-2018 21:58:21 Europe/Istanbul] PHP Fatal error:  Class 'phpbb\cache\driver\file' not found in /home/dheproje/public_html/cache/production/container_4335734bbdd20f586549a504dff5f80c.php on line 624
[27-Mar-2018 21:58:24 Europe/Istanbul] PHP Fatal error:  Class 'phpbb\cache\driver\file' not found in /home/dheproje/public_html/cache/production/container_4335734bbdd20f586549a504dff5f80c.php on line 624
[27-Mar-2018 21:58:33 Europe/Istanbul] PHP Fatal error:  Class 'phpbb\cache\driver\file' not found in /home/dheproje/public_html/cache/production/container_4335734bbdd20f586549a504dff5f80c.php on line 624
[27-Mar-2018 21:58:48 Europe/Istanbul] PHP Fatal error:  Class 'phpbb\cache\driver\file' not found in /home/dheproje/public_html/cache/production/container_4335734bbdd20f586549a504dff5f80c.php on line 624
[27-Mar-2018 22:04:03 Europe/Istanbul] PHP Fatal error:  Class 'phpbb\cache\driver\file' not found in /home/dheproje/public_html/cache/production/container_4335734bbdd20f586549a504dff5f80c.php on line 624
[27-Mar-2018 22:06:45 Europe/Istanbul] PHP Fatal error:  Class 'phpbb\cache\driver\file' not found in /home/dheproje/public_html/cache/production/container_4335734bbdd20f586549a504dff5f80c.php on line 624

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