Support Request Template
What version of phpBB are you using? phpBB 3.2.2
What is your board's URL? http://serenity.roguildforums.com
Who do you host your board with? IXWebHosting
How did you install your board? I used the download package from phpBB.com
What is the most recent action performed on your board? Fresh Install
Is registration required to reproduce this issue? Yes
Do you have any MODs installed? No
Do you have any extensions installed? No
What styles do you currently have installed? subsilver, k_blue_turtle
What language(s) is your board currently using? Brit English
Which database type/version are you using? MySQL 5
What is your level of experience? New to PHP but not phpBB
What username can be used to view this issue? any new registration user
What password can be used to view this issue? <make a new user>
What actions did you take (updating your board; installing a MOD, style or extension; etc.) prior to this problem becoming noticeable? The application email did not function. My assumption is that it is prevented by the hosting (typically)
I setup a domain email account (forum[at]serenity.roguildforums.com)
I entered the email as the username (accounts require email address as the username) and password.
I initially used port 547 (or whatever it was the tech support identified as the normal alt port) but have since returned to default port 25.
I have verified the user credentials by setting up a client in outlook. It can receive/send email.
Please describe your problem. The sed test email... does nothing that I can determine.
New registration of test account(s) fail to get an activation email.
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