innocuous complaint about extensions

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shortmort37
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innocuous complaint about extensions

Post by shortmort37 » Tue Mar 06, 2018 12:49 am

I run a 3.2.1 board. I have the following extensions installed:
extensions.JPG
Recently I installed BridgeDD PRO to bridge a WordPress installation with phpBB. At some point thereafter, I started to notice that whenever I made a change in the ACP, I would get this warning:
error.JPG
While it complains that extensions have been temporarily disabled,they in fact are not - and whatever change I made is effective.

I don't know that installing the bridge caused the problem. I disabled the bridge, and per the warning, I disabled all the extensions, and I purged the cache. Still the warning persists.

Any ideas about how to further diagnose?

Thanks
Dan

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david63
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Re: innocuous complaint about extensions

Post by david63 » Tue Mar 06, 2018 6:40 am

As the problem started after you installed BridgeDD PRO that would suggest that that extension is causing the problem. When you disabled it did you delete the data as well? If not then disable it and delete data and see if the problem persists.
David
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Mick
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Re: innocuous complaint about extensions

Post by Mick » Tue Mar 06, 2018 9:28 am

To receive extension support please visit our Extensions Database and post in the specific extension's designated support area. The link to the support area for each released extension is also available in the first post of each released extension listed in the [3.2.x] Extension Database Releases forum. For extensions still in development (not recommended for a live board) support is in that extensions's topic in the Extensions in Development forum.
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shortmort37
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Re: innocuous complaint about extensions

Post by shortmort37 » Tue Mar 06, 2018 1:05 pm

david63 wrote:
Tue Mar 06, 2018 6:40 am
As the problem started after you installed BridgeDD PRO that would suggest that that extension is causing the problem. When you disabled it did you delete the data as well? If not then disable it and delete data and see if the problem persists.
Yes - it started after, but I can't say for sure that it started *immediately* after. It appears to install two tables in the phpbb database, I will deactivate and delete from the WordPress side which I believe should remove the tables. But since they don't actually alter any existing phpbb tables, I don't see how they are implicated - but it's a good suggestion, I will try it.
Mick wrote:
Tue Mar 06, 2018 9:28 am
To receive extension support please visit our Extensions Database and post in the specific extension's designated support area. The link to the support area for each released extension is also available in the first post of each released extension listed in the [3.2.x] Extension Database Releases forum. For extensions still in development (not recommended for a live board) support is in that extensions's topic in the Extensions in Development forum.
I don't think I'm actually asking for extension support. In fact, I'm asking for help with a problem that persists when every single extension on my board is deactivated. It seems to be more of a systemic phpbb problem that may have been introduced by some combination of bridge and extension.

Just sayin'. Which specific extension of the six should I reference in the Extensions Database, or should I post in all six?!

Dan

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Re: innocuous complaint about extensions

Post by stevemaury » Tue Mar 06, 2018 4:21 pm

The BridgeDD Pro extension support area. This is not a "systemic phpBB problem." No one I have seen has it but you.
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shortmort37
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Re: innocuous complaint about extensions

Post by shortmort37 » Tue Mar 06, 2018 5:31 pm

stevemaury wrote:
Tue Mar 06, 2018 4:21 pm
The BridgeDD Pro extension support area.
I'm having trouble finding the place where you suggest I post this. It's not an extension, it's a bridge. Can you provide a link?

Thanks
Dan

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Re: innocuous complaint about extensions

Post by 3Di » Tue Mar 06, 2018 5:41 pm

shortmort37 wrote:
Tue Mar 06, 2018 5:31 pm
I'm having trouble finding the place where you suggest I post this
:? https://bridgedd.com/support/viewtopic.php?f=24&t=1825 forum https://bridgedd.com/support/viewforum.php?f=24
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shortmort37
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Re: innocuous complaint about extensions

Post by shortmort37 » Tue Mar 06, 2018 10:09 pm

I posted there before I posted here. And now we have come full circle.

Tell me again why this is not an appropriate place to ask for help with a phpBB warning?

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Re: innocuous complaint about extensions

Post by 3Di » Tue Mar 06, 2018 10:22 pm

stevemaury wrote:
Tue Mar 06, 2018 4:21 pm
The BridgeDD Pro extension support area.
shortmort37 wrote:
Tue Mar 06, 2018 5:31 pm
I'm having trouble finding the place where you suggest I post this. It's not an extension, it's a bridge. Can you provide a link?
shortmort37 wrote:
Tue Mar 06, 2018 10:09 pm
I posted there before I posted here. And now we have come full circle.

Tell me again why this is not an appropriate place to ask for help with a phpBB warning?
If the posterity will have an answer to your question surely will be posted here.
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david63
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Re: innocuous complaint about extensions

Post by david63 » Tue Mar 06, 2018 10:31 pm

shortmort37 wrote:
Tue Mar 06, 2018 10:09 pm
Tell me again why this is not an appropriate place to ask for help with a phpBB warning?
Have you done this yet?
david63 wrote:
Tue Mar 06, 2018 6:40 am
As the problem started after you installed BridgeDD PRO that would suggest that that extension is causing the problem. When you disabled it did you delete the data as well? If not then disable it and delete data and see if the problem persists.
David
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shortmort37
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Re: innocuous complaint about extensions

Post by shortmort37 » Wed Mar 07, 2018 2:40 am

david63 wrote:
Tue Mar 06, 2018 10:31 pm
shortmort37 wrote:
Tue Mar 06, 2018 10:09 pm
Tell me again why this is not an appropriate place to ask for help with a phpBB warning?
Have you done this yet?
david63 wrote:
Tue Mar 06, 2018 6:40 am
As the problem started after you installed BridgeDD PRO that would suggest that that extension is causing the problem. When you disabled it did you delete the data as well? If not then disable it and delete data and see if the problem persists.
I have, just now. I disabled the bridge, then deleted it and its data. It removed the two tables it added to the phpBB database. The warning persisted.

I then disabled all six of the extensions. The warning persists.

So: In the absence of the bridge, there's no point in posting in the bridge forum. In the absence of any active extensions, there's no point in posting in the extension forum.

Is this the correct forum to which I should post for help with this warning? Or, should I be posting elsewhere?

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Re: innocuous complaint about extensions

Post by janus_zonstraal » Wed Mar 07, 2018 8:19 am

Did you purge the cache after the changes?
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shortmort37
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Re: innocuous complaint about extensions

Post by shortmort37 » Wed Mar 07, 2018 1:07 pm

Yes. Just to be sure, I cleared it out with FileZilla.

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david63
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Re: innocuous complaint about extensions

Post by david63 » Wed Mar 07, 2018 2:37 pm

shortmort37 wrote:
Wed Mar 07, 2018 2:40 am
I then disabled all six of the extensions. The warning persists.
As this error relates to an extension and you have disabled/deleted data for all of your extensions the only thing that I can think of is that at least one of your extensions has not been fully removed. I have seen this error when I have been working on extensions so it is not new, but has, in my experience, been due to a problem with an extension.

Do you have access to the database? If so can you post a screen gran of your phpbb_ext table (the phpbb prefix may be different on your board. In theory that table should be empty.
David
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shortmort37
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Re: innocuous complaint about extensions

Post by shortmort37 » Wed Mar 07, 2018 2:40 pm

Thank you David, yes - I do have access to the database. After work, I will disable the extensions again (because the warning is innocuous, I have reenabled them), check the table and post my findings here.

Thanks again
Dan

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