We did get warned by Lumpy Burgertushie on our last topic (Trying to prep migrated 3.0 forum for 3.2 upgrade, but stuck) that forcing through a 3.0 to 3.2 without being able to do the prep work in the ACP might cause some issues. This seems to be one.Chimpman wrote:Support Request Template
What version of phpBB are you using? phpBB 3.2.2
What is your board's URL? http://www.thepiazza.org.uk/bb/index.php
Who do you host your board with? Hostpresto
How did you install your board? I used the download package from phpBB.com
What is the most recent action performed on your board? Please select your answer
Is registration required to reproduce this issue? Yes
Do you have any MODs installed? No
Do you have any extensions installed? No
What styles do you currently have installed? prosilver
What language(s) is your board currently using? British English
Which database type/version are you using? MySQL 4
What is your level of experience? New to PHP and phpBB
What username can be used to view this issue? No answer given
What password can be used to view this issue? No answer given
What actions did you take (updating your board; installing a MOD, style or extension; etc.) prior to this problem becoming noticeable? Refer to: viewtopic.php?f=556&t=2464576
We recently moved hosts, and then upgraded from 3.0 to 3.2.2
Please describe your problem. We appear to be having session problems. Originally the cookie domain was set to
thepiazza.org.uk
However our server domain needs to be
www.thepiazza.org.uk
In this configuration whenever someone hits the forum url and tries to log in, they are immediately directed back to the board index and it appears that the login attempt was unsuccessful (the user is not logged in).
If I change the cookie domain to:
www.thepiazza.org.uk
AND users clear their cookie history, the login appears to work correctly. However we have a large user base (several thousand folks) and most of them probably won't understand what they have to do. Is there a way to resolve this so that users don't have to clear their cookie sessions?
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We are getting an "Your phpBB installation has not been correctly updated. More information »" error message in the ACP.
For some reason, the files version went to 3.2.2 and the database version went to 3.2.1 and an attempt to do the "Update database only" thing caused a timeout and stopped the process.
Another issue we had is that our moderators have all vanished from the page for "The team" and most of them were unable to log in at all. I managed to experiment and turn off the moderator rights of an account, and it was able to log in again. Then I added them back and it worked, but the moderators are still missing from the page for The team, so something is not right there. (We have some phpBB error messages for that, if you think it would help.)
This is much better than before, when we had no access, but we would appreciate any help on what we should look for.