Forum notifications not received but Topic notifications are

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Pale September
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Joined: Sat Jan 08, 2011 10:10 am

Forum notifications not received but Topic notifications are

Post by Pale September » Thu Mar 29, 2018 6:00 pm

Support Request Template
What version of phpBB are you using? phpBB 3.2.2
What is your board's URL? http://colchestercreativeshots.net/forum
Who do you host your board with? Tsohost.co.uk
How did you install your board? I used the download package from phpBB.com
What is the most recent action performed on your board? Update from a previous version of phpBB3
Is registration required to reproduce this issue? Yes
Do you have any MODs installed? No
Do you have any extensions installed? Yes
What version of phpBB3 did you update from? phpBB 3.0-B1
What extensions do you have installed? Gallery
What styles do you currently have installed? Prosilver only
What language(s) is your board currently using? English
Which database type/version are you using? MySQL 5
What is your level of experience? New to PHP and phpBB
What username can be used to view this issue? No answer given
What password can be used to view this issue? No answer given
What actions did you take (updating your board; installing a MOD, style or extension; etc.) prior to this problem becoming noticeable? Just updated board to 3.2.2 but problem could have existed before.
Please describe your problem. Forum notifications are not being received but Topic notifications are.
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Lumpy Burgertushie
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Re: Forum notifications not received but Topic notifications are

Post by Lumpy Burgertushie » Thu Mar 29, 2018 6:04 pm

you have to setup your notifications in your user control panel to get what notifications you want and how you want to get them.


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RMcGirr83
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Re: Forum notifications not received but Topic notifications are

Post by RMcGirr83 » Thu Mar 29, 2018 6:04 pm

Check your UCP settings, specifically the notification settings under board preferences.
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Pale September
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Posts: 45
Joined: Sat Jan 08, 2011 10:10 am

Re: Forum notifications not received but Topic notifications are

Post by Pale September » Thu Mar 29, 2018 6:14 pm

Thanks for your speedy replies.
I have set up the notifications in the control panel but I think it is me misunderstanding how forum subscriptions work. Am I right in thinking that I would only receive email notification of NEW topics in a forum? If someone replies to an existing topic, I would have to ensure the notification of topic option is chosen also?

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stevemaury
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Re: Forum notifications not received but Topic notifications are

Post by stevemaury » Thu Mar 29, 2018 7:16 pm

No. If you subscribe to a forum, you receive both post and topic notices.
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