Support Request Template
What version of phpBB are you using?
What is your board's URL? http://vmug.bc.ca/phpbb/
Who do you host your board with?
How did you install your board?
I used a tool provided by my host
What is the most recent action performed on your board?
Update from a previous version of phpBB3
Is registration required to reproduce this issue?
Do you have any MODs installed?
Do you have any extensions installed?
What version of phpBB3 did you update from?
What styles do you currently have installed?
ProSilver (Basic, AllanStyle-SUBSILVER
What language(s) is your board currently using?
Which database type/version are you using?
I Don't Know
What is your level of experience?
New to PHP and phpBB
What username can be used to view this issue?
What password can be used to view this issue?
What actions did you take (updating your board; installing a MOD, style or extension; etc.) prior to this problem becoming noticeable?
I'm not sure if the issue coincided with the upgrade to 3.2.2. It has been going on for several weeks.
Please describe your problem.
No email notifications are being sent to users who have subscribed to topics or categories.
Also, when I post a new topic I get a blank page after clicking the Submit button.
I have been in touch with the site's hosting service and they have tried to resolve the issue but were unable to do so.
Here is the last email I received from Funio support:
I have made multiple tests on the forum. I was able to reproduce the
blank page issue, but no errors are being added to the server logs.
Regarding the email notifications, the queue.php.lock file seems to be
I recommend you contacting the support of the forum software.
Cristian C. | Technical Support
Your Funio Hub: https://mobile.funio.com
Knowledge Base: https://funio.help
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