I don't get an email when new user registers

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alex4orly
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I don't get an email when new user registers

Post by alex4orly »

User Registrations Setting->Account activation: By Admin
But I expec to get notified, at the moment I have to log into ACL to find out if I have any messages

Is that how it works or do I have a wrong setup elswhere?

Cheers
Mohammed AlSarsawi
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Re: I don't get an email when new user registers

Post by Mohammed AlSarsawi »

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Lumpy Burgertushie
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Re: I don't get an email when new user registers

Post by Lumpy Burgertushie »

if you have registration set to by admin then you will get a email telling you that you need to approve/activate a registration for a new member.

you don't need that extension listed above if you have it set to by admin.

if you are not getting the email make sure that emails are working on your board.
if other emails are working then make sure that you are checking the email account that you have listed for your personal account. check the spam folders of your email client, etc.


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alex4orly
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Re: I don't get an email when new user registers

Post by alex4orly »

Hi Rob,

Not clear, what / where do I need to check to make it work???

Cheers
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janus_zonstraal
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Re: I don't get an email when new user registers

Post by janus_zonstraal »

if you are not getting the email make sure that emails are working on your board.
Do you get any emails from your board?
Sorry! My English is bat ;) !!!
alex4orly
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Re: I don't get an email when new user registers

Post by alex4orly »

Your English is fine
2 days ago I was getting notifications from the board, but now I tried a TEST email and didn't get anything...

So, what can I check?

Thanks again
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janus_zonstraal
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Re: I don't get an email when new user registers

Post by janus_zonstraal »

When did you send the test email?
It can take some hours before you get it in your mailbox, especially on a quiet board.
Sorry! My English is bat ;) !!!
alex4orly
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Re: I don't get an email when new user registers

Post by alex4orly »

I just changed in the email seetings from SMTP to plain, then I send a Test email and received it immediately
But when a new user try to register, I don't get any email from the board

What setting / where can I check?
alex4orly
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Re: I don't get an email when new user registers

Post by alex4orly »

THis is the TEST message that I received, but no other emails are coming to me:

Hello bebe2839_admin,

Congratulations. If you received this email, phpBB is correctly configured to send emails.

In case you require assistance, please visit the phpBB support forums - https://www.phpbb.com/community/

--
Thanks, The Management
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Kailey
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Re: I don't get an email when new user registers

Post by Kailey »

Try setting "Email package size" to 0.
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alex4orly
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Re: I don't get an email when new user registers

Post by alex4orly »

I did it, it didn't fix it.
I also tried the Contact-Us form and it works just fine - I received the message from the board.

Any other ideas?
???
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janus_zonstraal
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Re: I don't get an email when new user registers

Post by janus_zonstraal »

Did you check this settings?
ucp.php?i=ucp_notifications&mode=notification_options (on your board?)
Sorry! My English is bat ;) !!!
alex4orly
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Re: I don't get an email when new user registers

Post by alex4orly »

I checked all the options, still no go
See screen shot attached
Screenshot
Screenshot
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Kailey
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Re: I don't get an email when new user registers

Post by Kailey »

What exactly are your e-mail settings set to? Can you post a screenshot of that? Also, may be helpful to fill out the Support Request Template and post it back here to enable us to assist you better.
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alex4orly
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Re: I don't get an email when new user registers

Post by alex4orly »

I didn't know about a support ticket (I am new here...)
Anyway, attached the email settings
After seeing it, please instruct me
Email_Settins.pdf
My board email settings
(119.4 KiB) Downloaded 38 times
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