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Some links not working after upgrade from 3.1.6 to 3.2.2

Posted: Thu May 31, 2018 9:23 pm
by Charles L. Cotton
Support Request Template
What version of phpBB are you using? phpBB 3.2.2
What is your board's URL? https://TexasCHLforum.com
Who do you host your board with? Virtbiz
How did you install your board? I used the download package from phpBB.com
What is the most recent action performed on your board? Update from a previous version of phpBB3
Is registration required to reproduce this issue? No
Do you have any MODs installed? No
Do you have any extensions installed? Yes
What version of phpBB3 did you update from? phpBB 3.0-B1
What extensions do you have installed? Advanced Active Topics 2.0.5
Background Forum 1.0.5
Ban Hammer 1.0.5
Blinking counter, for new pm and new notify 1.0.4
Board Announcements 1.0.6
Breadcrumb Menu 1.0.6
Countdown Disable Board 1.0.3
External Links Open in New Window 1.0.6
Forum image as link 1.0.0
Inline images in attachment 1.0.0
Max-width switch 1.0.1
News Scroll 1.0.1
Pages 2.0.3
Paypal Donation 1.0.3
phpBB Media Embed PlugIn 1.0.1
Post Numbers 1.1.2
Quoted Images as Thumbnails 1.0.1
Recent Topics 2.2.7
Red title for new topic and new reply 1.0.3
Site logo 1.0.0
Topic Author 1.0.2
Topic Preview 2.3.0
User Posts in a Topic
What styles do you currently have installed? Prosilver and SE Gamer: Light
What language(s) is your board currently using? British English
Which database type/version are you using? MySQL 5
What is your level of experience? New to PHP but not phpBB
What actions did you take (updating your board; installing a MOD, style or extension; etc.) prior to this problem becoming noticeable? Upgraded from phpBB 3.1.6 to 3.2.2 using the recommended procedure of uploading a fresh install, after first removing the required files and directories. Most, but not all, of the extensions above were either installed new, or updated. The Pages extension was previously working with 3.1.6.
Please describe your problem. The below-detailed problem began immediately upon upgrading from phpBB 3.1.6 to 3.2.2.

The link to report a post and the page links (Copyright Notice, Mission & Forum Rules) are not working. Each has extraneous syntax entered. For example, if I click "Report Post," the link is https://www.texaschlforum.com/app.phpvi ... 973/report and I get a 404 page not found error. However, if I remove the extraneous "viewtopic.php" from the link and use http://texaschlforum.com/app.php/post/1204973/report, it works.

The page link problem is identical, but with different extraneous syntax. For example, if you click on "Forum Rules," the erroneous link is https://www.texaschlforum.com/app.phpindex.php/rules and again you get a 404 page not found error message. If I remove the extraneous "index.php" the link works.
Generated by SRT Generator

Thanks,
Chas.

Re: Some links not working after upgrade from 3.1.6 to 3.2.2

Posted: Thu May 31, 2018 9:28 pm
by Lumpy Burgertushie
check in the admin panel under server settings. if you have that set to yes, then change it to no or, make sure the path is correct.


robert

Re: Some links not working after upgrade from 3.1.6 to 3.2.2

Posted: Thu May 31, 2018 9:48 pm
by Charles L. Cotton
Lumpy Burgertushie wrote:
Thu May 31, 2018 9:28 pm
check in the admin panel under server settings. if you have that set to yes, then change it to no or, make sure the path is correct.

robert
All server settings are set to "no" except for "Enable ZGrip compression." The paths seem to be correct.

Chas.

Re: Some links not working after upgrade from 3.1.6 to 3.2.2

Posted: Fri Jun 01, 2018 12:42 am
by Charles L. Cotton
Is it possible for me to edit the code to prevent addition of the extraneous syntax?

Thanks,
Chas.

Re: Some links not working after upgrade from 3.1.6 to 3.2.2

Posted: Fri Jun 01, 2018 8:27 am
by Mick
Cookie secure needs to be enabled if you’re using SSL.

See Knowledge Base - Fixing incorrect cookie settings

Re: Some links not working after upgrade from 3.1.6 to 3.2.2

Posted: Fri Jun 01, 2018 3:08 pm
by Charles L. Cotton
Mick wrote:
Fri Jun 01, 2018 8:27 am
Cookie secure needs to be enabled if you’re using SSL.

See Knowledge Base - Fixing incorrect cookie settings
Thanks, I just tried that but it didn't fix the link problem.

Chas.

Re: Some links not working after upgrade from 3.1.6 to 3.2.2

Posted: Fri Jun 01, 2018 3:25 pm
by stevemaury
I would suspect one or more of your extensions, as several of them massage links. Disable all of them, and then activate them one at a time and test.

Re: Some links not working after upgrade from 3.1.6 to 3.2.2

Posted: Fri Jun 01, 2018 4:10 pm
by Mick
Now your Cookie domain has a forward slash (/) at the end, that needs to be removed like .texaschlforum.com.

Re: Some links not working after upgrade from 3.1.6 to 3.2.2

Posted: Fri Jun 01, 2018 5:45 pm
by Charles L. Cotton
Mick wrote:
Fri Jun 01, 2018 4:10 pm
Now your Cookie domain has a forward slash (/) at the end, that needs to be removed like .texaschlforum.com.
I think that was a remnant from some of the changes I tried. However, I now have a bigger problem because I can't log in to change that! Others are logged in, so it's not the entire board that is locked down.

Chas.

UPDATE: I can log in with Internet Explorer, but not Firefox. I received numerous emails form members who now cannot log in.

Re: Some links not working after upgrade from 3.1.6 to 3.2.2

Posted: Fri Jun 01, 2018 6:13 pm
by Charles L. Cotton
Mick wrote:
Fri Jun 01, 2018 4:10 pm
Now your Cookie domain has a forward slash (/) at the end, that needs to be removed like .texaschlforum.com.

I deleted the slash and the problem remains. BTW, the login problem apparently was caused by enabling secure cookie.

Chas.

Re: Some links not working after upgrade from 3.1.6 to 3.2.2

Posted: Fri Jun 01, 2018 6:14 pm
by Charles L. Cotton
stevemaury wrote:
Fri Jun 01, 2018 3:25 pm
I would suspect one or more of your extensions, as several of them massage links. Disable all of them, and then activate them one at a time and test.
That's exactly what I thought, so I deactivated them one at a time and it didn't cure the problem. Interestingly, when some where deactivated, the board would not come up until I reactivated the extension. I could then deactivate them again. Alternatively, I had to purge the cache after disabling each extension.

Chas.

Re: Some links not working after upgrade from 3.1.6 to 3.2.2

Posted: Mon Jun 04, 2018 3:46 pm
by Charles L. Cotton
Any other suggestions?

Chas.

Re: Some links not working after upgrade from 3.1.6 to 3.2.2

Posted: Tue Jun 05, 2018 8:21 am
by Mick
Charles L. Cotton wrote:
Fri Jun 01, 2018 6:13 pm
BTW, the login problem apparently was caused by enabling secure cookie
I doubt that, if you’re using SSL cookie secure HAS to be enabled. If you’re getting problems when it’s enabled it will be something else (http/https?) that’s causing it. If it’s not an extension it may be something to do with your server set up.

Re: Some links not working after upgrade from 3.1.6 to 3.2.2

Posted: Tue Jun 05, 2018 2:05 pm
by Charles L. Cotton
Mick wrote:
Tue Jun 05, 2018 8:21 am
Charles L. Cotton wrote:
Fri Jun 01, 2018 6:13 pm
BTW, the login problem apparently was caused by enabling secure cookie
I doubt that, if you’re using SSL cookie secure has to be enabled. If you’re getting problems when it’s enabled it will be something else that’s causing it. If it’s not an extension it may be something to do with your server set up.
Perhaps, but setting "Force server URL settings" to yes didn't fix the link problems. It merely caused the login problem. Also, the board has had an SSL for at least two years and the "Force server URL settings" has always been set to no, with no problems.

Chas.

Re: Some links not working after upgrade from 3.1.6 to 3.2.2

Posted: Tue Jun 05, 2018 2:14 pm
by Lumpy Burgertushie
what it boils down to is that if you did not change anything and the board changes that leaves your host having changed something.

you should contact them to see what they may have done to cause this .


robert