Some users dissapeard from the forum

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alex4orly
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Some users dissapeard from the forum

Post by alex4orly »

I am new to this and my forum just for 1 month since published on my website

Database server : MySQL 5.5.58-cll
PHP Version : 5.4.45
Board version : 3.2.2

I have NOT applied any extensions
I am using the standart style that comes in the package

The users registered and appered on the user list, they didn't have any activitity and yesterday one of them want to post and could not login.
When I checked, he is no longer in the user list

What should I check to make sure this doesn't happen again?

Thanks
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</Solidjeuh>
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Re: Some users dissapeard from the forum

Post by </Solidjeuh> »

If you or another admin did not delete the user, then there must be a database issue.. of did you replaced your database with an backup?
alex4orly
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Re: Some users dissapeard from the forum

Post by alex4orly »

I am the only administrator
I have not replaced the database, it is there from the start

Thaks for the feedback, any other suggestions?

Cheers
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Mick
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Re: Some users dissapeard from the forum

Post by Mick »

Please fill out the Support Request Template and post it back here to enable us to assist you better.
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KevC
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Re: Some users dissapeard from the forum

Post by KevC »

Also see what's in the admin, mod and user logs in the admin panel > maintenance tab.
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alex4orly
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Re: Some users dissapeard from the forum

Post by alex4orly »

Hi KevC

Checked both logs Moda and Adm - nothing strange there
I aproved the 2 new users on the 12th of June
After that date I see in the log only my own logins

Thanks
alex4orly
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Re: Some users dissapeard from the forum

Post by alex4orly »

Support Request Template
What version of phpBB are you using? phpBB 3.2.2
What is your board's URL? http://www.beleuramyhome.org.au/bforum.html
Who do you host your board with? Netregistry - Australia
How did you install your board? I used the download package from phpBB.com
What is the most recent action performed on your board? Fresh Install
Is registration required to reproduce this issue? No
Do you have any MODs installed? No
Do you have any extensions installed? No
What styles do you currently have installed? default
What language(s) is your board currently using? English
Which database type/version are you using? MySQL 5
What is your level of experience? New to PHP and phpBB
What actions did you take (updating your board; installing a MOD, style or extension; etc.) prior to this problem becoming noticeable? None
Please describe your problem. On the 12 of June two new users registered to join the board, I aproved them, but they didn't add any posts
yesterday, the 19th of June, one of them send me an email that he can't login. I checked him and the other user and they were both gone.
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david63
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Re: Some users dissapeard from the forum

Post by david63 »

Having had a quick look at your site you appear to have two logins - your login to the site and the login in to the form. Are these two logins getting confused?
David
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janus_zonstraal
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Re: Some users dissapeard from the forum

Post by janus_zonstraal »

Just for the record, your board is here: http://beleuramyhome.org.au/phpBB3/

And I made a new registration.
Sorry! My English is bat ;) !!!
alex4orly
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Re: Some users dissapeard from the forum

Post by alex4orly »

No confusions
The website login checks members of the village who asked to be able to visit the site. The login is checking validity against a flat csv file.
The forum works with a database in MySQL of course...
A subset of members will participate in the forum..
alex4orly
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Re: Some users dissapeard from the forum

Post by alex4orly »

Janus, yes aproved your account.
This part works ok...
I am trying to understand why two accounts are gone...
Your English is fine...
Cheers
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janus_zonstraal
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Re: Some users dissapeard from the forum

Post by janus_zonstraal »

Users don't disappear unless you or a moderator or your host did something.

I'm a users now on your board.
Sorry! My English is bat ;) !!!
alex4orly
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Re: Some users dissapeard from the forum

Post by alex4orly »

Hi Janus,

1) You are indeed a user on the forum, becasue I as the Administrator approved you
2) This is NOT the problem. The problem is that AFTER you have become a user, your record dissapeared somehow
3) I received the notification of your comment, to convert to Linux... Well, please consider that this website is for a retirement village with an average age of 75... THey never heard about Linux...

Cheers
P.S - Your English is maybe CAT?
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stevemaury
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Re: Some users dissapeard from the forum

Post by stevemaury »

Whether the OS on the server is *nix or Windows is unknown to, and irrelevant to users.
I can stop all your spam. I can upgrade or update your Board. PM or email me. (Paid support)
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janus_zonstraal
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Re: Some users dissapeard from the forum

Post by janus_zonstraal »

1) OK
2) Wait and see
3) Nothing to do with phpbb and this topic, but your underestimated your users and older people.
Sorry! My English is bat ;) !!!
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