Support Request Template
What version of phpBB are you using?
What is your board's URL? http://www.thricecursedcity.com/Forums/
Who do you host your board with?
How did you install your board?
Someone else installed my board for me
What is the most recent action performed on your board?
Is registration required to reproduce this issue?
Do you have any MODs installed?
Do you have any extensions installed?
What styles do you currently have installed?
Lots of styles, ProSilver is the base of them all.
What language(s) is your board currently using?
British English / American English
Which database type/version are you using?
I Don't Know
What is your level of experience?
New to PHP and phpBB
What actions did you take (updating your board; installing a MOD, style or extension; etc.) prior to this problem becoming noticeable?
I installed a few mods and styles before the board was launched for general use. Upon others making use of the board the issue was noticed.
Please describe your problem.
A few users on my board post from their phones which use 'Smart Quotes' that seem to be causing some issues on my board. I have a screenshot I will attach of the issue, and I have moved the thread the screenshot was from to the "Test Board" created for any guests who wish to see the issue. I can go in and edit the users posts and replace the 'Smart' quotes with regular ones and the problem goes away.
I tried to update to a new language pack to see if the problem would be solved. Since the issue exists in all styles as far as I can tell, I don't think it has anything to do with the styles. I tried putting in censorship to automatically replace the problem characters with correct characters. This unfortunately didn't work since if I didn't include a wildcard * it didn't pick up any characters attached to other words, and if I did include the wildcard *, then it picked up the word as well as the character I wanted replaced.
Generated by SRT Generator
I created a "test board" for which guest users have "standard access" to test the issue.
Characters creating problems: “ ” ’
Since in the 'preview' post function I see the characters show up just fine on this forum, I imagine it's a simple fix, but a refreshed bout of searching after noticing got me nothing. Apologies for what I assume is a novice question. Thank you for any help.