I can't access my forum

DaveJ1969 · Post by **DaveJ1969** » Wed Jul 11, 2018 2:40 pm

I have filled in a support request

Support Request Template
What version of phpBB are you using? phpBB 3.2.2
What is your board's URL? http://Www.radiodarwen.org.uk/forum
Who do you host your board with? Byethost
How did you install your board? I used the download package from phpBB.com
What is the most recent action performed on your board? Fresh Install
Is registration required to reproduce this issue? No
Do you have any MODs installed? No
Do you have any extensions installed? No
What styles do you currently have installed? Prosilver
What language(s) is your board currently using? English
Which database type/version are you using? MySQL 5
What is your level of experience? Experienced with PHP and phpBB
What actions did you take (updating your board; installing a MOD, style or extension; etc.) prior to this problem becoming noticeable? No answer given
Please describe your problem. When I attempt to log into my board it keeps rejecting my login. I have attempted resetting my password but even that fails, I get a message saying "form looks invalid, try resubmitting"
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janus_zonstraal · Post by **janus_zonstraal** » Wed Jul 11, 2018 4:01 pm

I see no board on the given url, only a blank screen.

david63 · Post by **david63** » Wed Jul 11, 2018 5:56 pm

janus_zonstraal wrote: ↑Wed Jul 11, 2018 4:01 pm I see no board on the given url, only a blank screen.

It was there earlier!!

DaveJ1969 · Post by **DaveJ1969** » Sat Jul 14, 2018 5:39 am

Sorry about that guys. I have now reinstalled and the same happened again. This time though, I visited my forum using my mobile and was able to login successfully, any ideas why I can't seem to login via my desktop PC?

janus_zonstraal · Post by **janus_zonstraal** » Sat Jul 14, 2018 5:48 am

Did you try a other browser or in "private" mode?

Delete the board cookies or clear the browser cache will also help.

DaveJ1969 · Post by **DaveJ1969** » Sat Jul 14, 2018 5:53 am

Many thanks for your help, I used the same browser (opera) but used the generic browser on my mobile. Thanks for the tips, I'll try them then i will post an update. Thanks again!

DaveJ1969 · Post by **DaveJ1969** » Sat Jul 14, 2018 6:09 am

Yep, that appears to have fixed it!
In all my years of installing and working on phpbb forums I should have tried those things first. I must be getting old...and nutty!
Many thanks for all your help