Cannot Add User Because Email Address Already Exists

bumpyroad · Post by **bumpyroad** » Wed Jul 11, 2018 9:56 pm

I have tried to add a new user through Users/ACP Add User but it came back with "Cannot Add User Because Email Address Already Exists". However, when I search Manage Users/Find A Member and I put the email address only in the Email field nothing shows up. How can I find and edit that user or delete it so I can use the email address?

Thank You

AbaddonOrmuz · Post by **AbaddonOrmuz** » Thu Jul 12, 2018 5:13 am

Contact the author of that extension, because as far as I know, there's no option in phpBB to add new users though the ACP.

janus_zonstraal · Post by **janus_zonstraal** » Thu Jul 12, 2018 7:09 am

Or go to ACP => General => User registration settings =>

Allow email address re-use:
Different users can register with the same email address.

=> set to yes

bumpyroad · Post by **bumpyroad** » Fri Jul 13, 2018 8:38 am

Thank you for the assistance

advertisements