I have one particular member of my board whom I "take especial care of." I set up his account and profile and subscribed him to every forum and thread on the board. Yet even in subscribed threads during any given time period his email notifications are spotty.
He mentioned this today and I went into his profile and checked his subscriptions and notifications. Since the 2 of July he has not received any email notification in this particular thread which the software says he is subscribed to...despite there being at least a half a dozen new posts. Including one yesterday. This is verified by the notification history. But when he mentioned it, I responded to him...this morning...and according to the software he did get an email for my reply.
This has kind of been a recurring problem (along with some individuals not being able to register even though they have the correct answer to the question) and I am at a loss as how to fix it (either problem) since everything I know to do has been done or is correct.
Anyone got any ideas?
In the High Desert of Central Oregon