Users cannot stay logged in...

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SovietSteeds
Registered User
Posts: 32
Joined: Mon Aug 20, 2007 4:21 am

Users cannot stay logged in...

Post by SovietSteeds » Tue Jul 17, 2018 2:06 pm

I was having an issue running 3.1.3 where users cannot stay logged in. They log in the first time but then anytime they try to post, reply, PM, or use the control panel it keeps repeatedly asking them to log in again. My host suggested upgrading to 3.2 which did not sure the problem. I did some looking here and If I go into the cookies settings and change the last character of the cookie file, it works again for a while but then the problem starts again. How do I correct his so it stops happening? Attached are screenshots of the cookie screen from old 3.1.3 and 3.2.2. Someone had mentioned that there needs to be a dot berfoe the domain, is that the problem. Been running my phpBB forums for 10+ years with no major issues until this popped up last week.
Attachments
Capture SS Cookies.PNG
Capture SS cookies 2.PNG

janus_zonstraal
Registered User
Posts: 2671
Joined: Sat Aug 30, 2014 1:30 pm

Re: Users cannot stay logged in...

Post by janus_zonstraal » Tue Jul 17, 2018 3:35 pm

Set a "dot" before the domainname
see https://www.phpbb.com/support/docs/en/3 ... -settings/
Sorry! My English is bat ;) !!!

SovietSteeds
Registered User
Posts: 32
Joined: Mon Aug 20, 2007 4:21 am

Re: Users cannot stay logged in...

Post by SovietSteeds » Tue Jul 17, 2018 8:55 pm

janus_zonstraal wrote:
Tue Jul 17, 2018 3:35 pm
Set a "dot" before the domainname
see https://www.phpbb.com/support/docs/en/3 ... -settings/
Tried that, still no luck... I am so frustrated.

janus_zonstraal
Registered User
Posts: 2671
Joined: Sat Aug 30, 2014 1:30 pm

Re: Users cannot stay logged in...

Post by janus_zonstraal » Tue Jul 17, 2018 9:46 pm

I made a account, logged in and make a post without any problems.
Sorry! My English is bat ;) !!!

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Mick
Support Team Member
Support Team Member
Posts: 20141
Joined: Fri Aug 29, 2008 9:49 am
Location: Cardiff

Re: Users cannot stay logged in...

Post by Mick » Wed Jul 18, 2018 8:10 am

There’s generally a rule of thumb about this type of thing. If your board has been running fine without issue then it suddenly stops working properly something must have changed. If it wasn’t you the only other culprit is the host, you should ask them what they’ve done. Also, your board isn’t setting cookies properly so that’s something else to speak to your host about.
"The more connected we get the more alone we become" - Kyle Broflovski

There are no ‘threads’ in phpBB, they are topics.

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