Forum down after updating to 3.2.2 and clearing cache

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SylvG
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Joined: Mon Aug 13, 2018 6:15 pm

Forum down after updating to 3.2.2 and clearing cache

Post by SylvG »

Support Request Template
What version of phpBB are you using? phpBB 3.2.2
What is your board's URL? www.stromerforum.nl
Who do you host your board with? yourhosting.nl
How did you install your board? I used the download package from phpBB.com
What is the most recent action performed on your board? Update from a previous version of phpBB3
Is registration required to reproduce this issue? No
Do you have any MODs installed? No
Do you have any extensions installed? Yes
What version of phpBB3 did you update from? phpBB 3.2.0
What extensions do you have installed? No answer given
What styles do you currently have installed? Prosilver (Flat Red)
What language(s) is your board currently using? EN, NL
Which database type/version are you using? MariaDB
What is your level of experience? New to PHP and phpBB
What actions did you take (updating your board; installing a MOD, style or extension; etc.) prior to this problem becoming noticeable? After updating my board from phpBB 3.2.0. to 3.2.2, I cleared the cache, next my forum went down.
Please describe your problem. After updating my board from phpBB 3.2.0. to 3.2.2 I cleared the cache via the ACP. Right after that, my board went down. I can still reach the ACP, and all the functions in it, except the "Forums" tab. That one also returns a HTTP ERROR 500.
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david63
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Re: Forum down after updating to 3.2.2 and clearing cache

Post by david63 »

SylvG wrote: Mon Aug 13, 2018 6:25 pm That one also returns a HTTP ERROR 500
What do your server error logs say about the error?
David
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Kailey
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Re: Forum down after updating to 3.2.2 and clearing cache

Post by Kailey »

Also, how exactly did you update?
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SylvG
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Joined: Mon Aug 13, 2018 6:15 pm

Re: Forum down after updating to 3.2.2 and clearing cache

Post by SylvG »

david63 wrote: Mon Aug 13, 2018 8:16 pm
SylvG wrote: Mon Aug 13, 2018 6:25 pm That one also returns a HTTP ERROR 500
What do your server error logs say about the error?
Hey David,

Server error log:

Got error 'PHP message: PHP Fatal error: Uncaught RuntimeException: Token {TEXT} is ambiguous or undefined in /home/stromerforum.nl/public_html/vendor/s9e/text-formatter/src/Plugins/BBCodes/Configurator/BBCodeMonkey.php:82\nStack trace:\n#0 /home/stromerforum.nl/public_html/vendor/s9e/text-formatter/src/Configurator.php(2026): s9e\\TextFormatter\\Plugins\\BBCodes\\Configurator\\BBCodeMonkey->s9e\\TextFormatter\\Plugins\\BBCodes\\Configurator\\{closure}(Array, Object(DOMText))\n#1 /home/stromerforum.nl/public_html/vendor/s9e/text-formatter/src/Configurator.php(2718): s9e\\TextFormatter\\Configurator\\Helpers\\TemplateHelper::replaceTokens('<xsl:choose><xs...', '#\\\\{(?:[A-Z]+[A-...', Object(Closure))\n#2 /home/stromerforum.nl/public_html/vendor/s9e/text-formatter/src/Plugins/BBCodes/Configurator/BBCodeMonkey.php(84): s9e\\TextFormatter\\Configurator\\Items\\Template->replaceTokens('#\\\\{(?:[A-Z]+[A-...', Object(Closure))\n#3 /home/stromerforum.nl/public_html/vendor/s9e/text-formatter/src/Plugins/BBCodes/Configurator.php(84): s9e\\TextFormatt...\n'
SylvG
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Posts: 8
Joined: Mon Aug 13, 2018 6:15 pm

Re: Forum down after updating to 3.2.2 and clearing cache

Post by SylvG »

kinerity wrote: Tue Aug 14, 2018 12:49 am Also, how exactly did you update?
Hey kinerity, I used the automatic udater.
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Kailey
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Re: Forum down after updating to 3.2.2 and clearing cache

Post by Kailey »

SylvG wrote: Tue Aug 14, 2018 8:59 am I used the automatic udater.
Yeah, try the file replacement method. Knowledge Base - Updating 3.2.x
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SylvG
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Joined: Mon Aug 13, 2018 6:15 pm

Re: Forum down after updating to 3.2.2 and clearing cache

Post by SylvG »

That did the trick. Thank you so much!
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